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RSS 57 questions tagged "customer-service"

Sponsored Deals

They're like ads, but good.

OK, yes, companies pay a little something to be Sponsored Deals. But we don’t allow just any old crap in this section. Sponsored Deals are proposed to us by other retailers, manufacturers, and even other daily deal sites. If we find the deal compelling enough that our members will appreciate us bringing it to their attention, we’ll feature it here. Believe it or not, we have a reputation to uphold. If your store would like to be considered for this space, contact sponsor@woot.com for details. But if your deal is lame, or sketchy, no amount of money will let you buy your way in.

Community Deals

It’s whatever you want it to be.

Pretty much, anyway. This is where you find the deals that wooters like you have ferreted out and brought to light. We’re thinking it’ll turn into a massive database of discounted products from around the Web, constantly expanding to absorb the newest deals from the very moment their prices are slashed, with each deal immediately rated by hordes of savvy voters to spotlight the very greatest deals in the world today. Hey, we can dream, right?

We use a fancy algorithm to determine which deals are catching the most buzz – they’re under the Popular tab, which is the default view of this section. You can look for the most popular deals today, this week, or this month. The Fresh tab features the most recently submitted deals, so that’s where to look for deals that everybody else doesn’t know about yet. And the Search bar does what a Search bar does, only, uh, much wootier! Yeah! Right on!

Ask The Community

They probably won’t bite.

Organic bullets? Vegetarian haggis? Cheap tickets to Antarctica? The best high-performance sweatsocks for under $100? If you’re looking for a deal that doesn’t appear to show up in our Community Deals section, throw the question to your fellow cheapskates. Or answer a question for one of your fellow cheapskates. Or vote for your favorite questions, or your favorite answers, or… maybe we should call this section “Ask, Answer, Comment On, And Vote In The Community”, but that won’t fit on the page.

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Community Deals

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Not a farewell, just a forced redirect.

It's true, Local.Woot is no longer, but please don't despair.

Never-ending savings are still to be found on Deals.Woot each and every day, so come on in. Don't think of it as a time for tears. Think of it as a way to bring us all closer together under one roof.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.