Is there anyone out there who LIKES it when you're browsing a webite and a chat box pops up?
Is there anyone out there who actually LIKES it when you're browsing a webite and a chat box pops up? It drives me nuts. I'm never quite sure if it's an actual human behind it (in which case I feel bad for blowing them off, since I never respond), if it's totally automated, or if they automate the initial message and only get a human involved if I were to reply.
I'm actually LESS likely to buy from or return to a website if they initiate chats by simply visiting it (I don't mind if they give ME the option to chat with them.