questions → anyone got a roku 2 hd? what about with a vizio…

vote-for24vote-against

Anyone got a Roku 2 HD? What about with a Vizio TV?

Jan 2, 2012 7:55 PM

First, a Happy New Year to all!

My girlfriend got a Roku 2 HD just before Christmas & has a Vizio 37" 1080P HDTV (don't have exact model). The Roku has v4.2 build 1006 firmware.

Her daughter set up the Roku via an HDMI cable & it was working fine. Then about halfway through a Netflix movie, the screen went black. Then rebooting the Roku showed the bouncing Roku before going to a black screen.

I did a factory reset & still no joy via the HDMI cable, though I got it to fly with the composite cable, after which HDMI worked, until I set the Roku to use 720P, then back to the black screen. I can use the composite cable to switch back to 16:9 and it works with the HDMI again.

Is this expected behavior? The TV should be able to display the 720P signal, right? Or maybe the Roku box isn't working the way it is supposed to. (This is my first experience with a Roku and we haven't tried any other TVs or HDMI cables.)

Any help is appreciated.

baqui63 baqui63

4 Answers answer

Sort By:

vote-for3vote-against

The Roku is probably updating it's firmware. I've got a Vizio VBR122 and a 42" Vizio TV and went through the same thing for the first 4 or 5 hours of the BluRay being connected to the internet.

Best just to leave the box up and running for a while to do it's thing.

The only other issue could be bandwidth.

matt1976 matt1976
vote-for3vote-against

The Roku 2 HD is capable of 720p(not 1080p) so you should be fine. Like @matt1976 said the firmware update process can take a while to complete, especially if you interrupt it by hard resetting it...

I have the Roku 2 XS on a Visio TV, you wanna make sure you disable any of the Visio features. I can't remember what it is called off the top of my head but my Visio TV has some kind of feature where it can control devices over HDMI such as detect/adjust resolution or power devices on/off. You want to make sure you turn that off.

If after leaving the Roku hooked up to the TV and internet over night and you are still having issues sounds like it is time to return the unit.

justincredibleg justincredibleg
vote-for2vote-against

I don't think it is in the midst of a firmware update because it claims it is at the latest firmware when you check it in the settings screen.

Also, it seems to work fine using the composite video cables and HDMI cables, but only when it is set for 4:3 or 16:9. The black screen only happens when 720P is selected with an HDMI cable (it isn't possible to select 720P when using the composite cable).

As for bandwidth, she has FIOS so there is plenty of bandwidth from her router to the internet. Her WiFi is not heavily used and the Roku shows the signal strength as excellent. Thus, I don't think it is a bandwidth problem. (Also, it works fine using composite cables, or 16:9 with HDMI.)

My concern here is that the thing isn't working the way it is supposed to, especially since I have no experience with them.

However, it sounds like this might be defective (or at least not working the way it should), so I'm thinking it is time to contact Roku's tech support. :(

baqui63 baqui63
vote-for2vote-against

I wish I could understand everything above my comment...maybe someday. :)

jsimsace jsimsace

Stats

Asked
Jan 2, 2012 7:55 PM
Asked By
baqui63
Answered
4 times
Viewed
2746 times
Voted Against
0 times
Voted For
24 times

Similar Questions

Related Deals

Not a farewell, just a forced redirect.

It's true, Local.Woot is no longer, but please don't despair.

Never-ending savings are still to be found on Deals.Woot each and every day, so come on in. Don't think of it as a time for tears. Think of it as a way to bring us all closer together under one roof.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.