questions → has anyone had a problem with dailysteals.com?

vote-for16vote-against +16 -0

Has anyone had a problem with DailySteals.com?

I recently did, everything seemed a little sketchy...

I ordered an item a while back. Just thinking about it I checked my account on their site two days ago. It said the item shipped 9/12 and had a tracking number. The tracking number showed nothing on USPS, UPS, or FedEx. I sent a message to their customer service telling them the order number, how the status shows as shipped, yet the tracking number shows nothing. I got a reply telling me with I already knew; "The item shipped USPS on 9/12/10" with a tracking number "you can track this at upsmi.com". Confused USPS vs UPS's website... I sent back that the tracking shows nothing. Then finally got a message and refund.

Have you had any problems with them? Or what do you think? Is their name, DailySteals, talking about the deals or how to conduct business?

Don't get me wrong, I am happy with my service, but very skeptical of them now. Please help my image of dailysteals.com!

by jsoko
asked 8 months ago

14 Answers answer

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vote-for8vote-against

i've order from there a couple time in the past 6 months or so. never had any issues.

carl669
8 months ago

vote-for7vote-against

Ive ordered a few times from them and never had a problem. I always used Paypal and received my item. It does take a while (and sometimes I forget that I even ordered something until it arrives... also happens on 1saleaday.com). Id just try and be patient when dealing with these sites. Good luck!

bellstl
8 months ago

vote-for6vote-against

UPSMI is UPS's version of FedEx's beloved SmartPost. I'm otherwise unfamiliar with it, but usually if you just plug your tracking number into Google it figures out how to track it. Not much but I HTH.

editorkid
8 months ago

vote-for6vote-against

Ordered several times and no issues here!

cindihoward
8 months ago

vote-for3vote-against

...What everyone else said - no problems. I just takes forever to get it.

gmwhit
8 months ago

vote-for5vote-against

I too have ordered from them a few times and experienced no difficulty. I don't quite understand your discomfort, though. You didn't receive your merchandise but you did get a full refund. The only glitch seems to be a communication error, which seems to me to be a minor (albeit annoying) matter that can happen with even the biggest and best companies. If you think they're dishonest, as your too-cute comment indicates, I'd suggest you not shop with them in the future.

magic cave
8 months ago

vote-for7vote-against

My beef with DailySteals is that they won't ship to an address other than the billing address of your credit card, even if you use PayPal (yes, their site claims you can get around the billing address requirement with PayPal: the site is a lie).

Becuase my home address is not secure for anything larger than a magazine, I specifically went through the hassle of getting my work address verified with PayPal and it works with EVERY other site and eBay seller I've EVER used. Acording to PayPal's tech people, my address is in fact confirmed and is reported as such to DailySteal but because their checkout is broken, they reject all but a CC billing address.

(Having said that, my girlfriend has ordered a few things from them for me to her home and never had a problem, though they do not ship quickly at all.)

baqui63
8 months ago

vote-for4vote-against

Never had a problem. Shipping for me was about 10 days which is pretty much the same as woot.

xdavex
8 months ago

vote-for1vote-against

Is their Ebay store better than their website? It's highly rated, and since I ordered a powered USB hub from them yesterday (and overpaid, I later learned) I'm hoping that part of the business is ok. I just got en email tonight saying the hub has been shipped.

tesla33
6 months ago

vote-for2vote-against

1. they sold me a "recertified" printer that was completely scratched and banged up. They just threw things into a box and shipped it to me

2. They sold me counterfeit lady gaga heart beats, lied that they were genuine, even though they were packaged in ziploc bags. I contacted Monster brand protection and they told me that Daily Steals sold counterfeit headphones. Even ebay took their listing off

3. I stopped trusting them, but they had a free money clip, so I went for it. What I got a month later was a paper envelope with a perfect slit on the side. They blamed it on usps, but I think they ran OOS so they sent me that so its like they attempted to give me something.

4. Customer service is horrific. They never responded my emails until I filed a complaint through PayPal and Better Business Bureau. They shut off their phone line apparently to "better serve their customers". Yeah, go figure.

whymegawd
4 months ago

vote-for1vote-against

5. Shipping is RIDICULOUSLY SLOW!! They take money from your paypal immediately when you order. My guess is they take your money first and then purchases them afterwards to send to you. There's no reason why shipping should take almost a month to ship within the same state of New York.

6. Forgot to mention my Sennheiser headphones. They also came in a slit envelope. I asked them to send me another pair, but they said they were OOS. But they still sold the exact same thing on their sister site Ice Monkey, and resold it on Daily Steals a few days later. They refunded me a month later.

The only good think I got was a $1 LED hat light. But I was only allowed to purchase 1.......

whymegawd
4 months ago

vote-for1vote-against

I recently placed my first order with DailySteals.com, for the SanDisk 16GB Class 4 MicroSD card featured on Deals.Woot back on 01/05 - http://deals.woot.com/deals/details/43b4a074-0d06-4d88-8b34-834364680c84/sandisk-16gb-class-4-microsdhc-card#39

Here's the product page on DailySteals.com - http://www.dailysteals.com/daily-deals/2587/FFS---SanDisk-16GB-Class-4-MicroSDHC-Card.aspx

Received my card today, 01/14 (never got any tracking info). It was literally thrown into a plain white envelope with no packaging whatsoever. Also, the card was not a SanDisk, but some generic crap. Also, when tested, it was only able to write at Class 2 speeds.

Video: https://plus.google.com/u/0/104636215899950161390/posts/bHMtEp5jNqn

I will not be shopping at DailySteals.com again.

the tim
4 months ago

vote-for2vote-against

Bought something via ebay, advertised as brand new. They shipped the wrong thing, and initially wouldn't reship until i shipped them the wrong item AND they processed it. I complained, and finally they shipped out the correct item. It's now 1 month after I first paid for it. I open the package, IT'S NOT NEW!! Completely repackaged in a generic box, no manual. I am escalating this through ebay. Stay away from them! Why advertise on ebay as new, if it's obviously not....come on, a generic box?!?

thetwins
4 months ago

vote-for0vote-against

I'm having a hell of a time trying to get through to customer support. I've emailed them twice... you don't even get an auto-confirmation of the email or anything. When that didn't get me anywhere I tried their twitter account.

Nothing.

I read the above post about complaining to the BBB or PayPal... guess I'll do that since I'm not getting their attention any other way.

A shame, too, cuz up until this recent purchase I've been very happy with them. (FYI... I ordered AA/AAA batteries from them and they're all DUDS... none of them lasted more than 3-4 hours in a standard toy or a Wii remote.)

tumnuslikesturtles
3 months ago

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jsoko
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