questions → has anyone else ordered from bidealio.com and…

vote-for16vote-against

Has anyone else ordered from bidealio.com and never received the item?

Feb 21, 2012 10:01 PM

My order was charged on Feb. 2nd and after 5 days I emailed them requesting a tracking number. They said they were behind on shipping and it was "just about ready to ship."

I emailed them two more time and have gotten no response. It's now Feb. 21st, 19 days after I placed the order. I requested another refund through google wallet and have gotten no response.

How can I get my money back?

thelastpiece thelastpiece

15 Answers answer

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vote-for9vote-against

I don't use Google Wallet... but I'm guessing you tried this: http://support.google.com/wallet/bin/request.py?&contact_type=claimb ???
Or this: http://support.google.com/wallet/bin/answer.py?hl=en&answer=1690181&topic=8955&ctx=topic

jsoko jsoko
vote-for3vote-against

use paypal

drsilentg drsilentg
vote-for5vote-against

@jsoko I made a claim using the first link. I didn't know about the mediation page, thanks for the link. If I don't hear back from the claim I will follow the instructions to report the issue to google.

thelastpiece thelastpiece
vote-for4vote-against

don't even use paypal. just use a real credit card. Any problem arises, spend about 2 minutes disputing the charge, and the funds are almost immediately credited back, the credit card company takes over for you, you're done.

kamikazeken kamikazeken
vote-for4vote-against

I'd suggest trying to contact them again, but you've apparently done that three times. I know that sometimes these deals sites (not woot, of course!) take FOREVERR to ship.

For instance, I ordered a magazine subscription from Tanga back in early November, and got my first issue last week. I get that a magazine takes a few weeks to process on the publisher's end but that was still kind of excessive. I've got it now and the three years counts from the first issue, so I can't complain too much.

Even with a couple others though, it's taken upwards of 6 weeks. All the same, the lack of response concerns me. Call your credit card and dispute the charge, or do the equivalent with google wallet/ paypal/ whatever you used.

If you can find a phone number, call them and give them a piece of your mind. I did that when an item got lost in the mail and they didnt want to replace it...showed up ay my house two days later.

thedogma thedogma
vote-for5vote-against

I'm having the same issue with Dailysteals. I sent them an email today, I will give them 48 hours to respond, then it's chargeback time. I don't mess around trying to get their attention. Money talks and when Visa takes it out of their merchant account, they will want to talk to me.

Good luck resolving your issue. I've had a bad feeling about that merchant.

90mcg112 90mcg112
vote-for8vote-against

UPDATE: Google Wallet refunded my credit card right away and sent me a message saying they no longer allow Quirpo (who is also Bidealio) to process orders. So problem solved! Stay away from Quirpo.com and Bidealio.com

thelastpiece thelastpiece
vote-for5vote-against

@thelastpiece: Many thanks for the update -- definitely worth knowing about. If there any of their deals posted here it would be a kindness for someone to comment on them and add a link to this Q/A.

magic cave magic cave
vote-for3vote-against

Thanks for the info. @drchops, this ought to answer your question from that MW3 game deal.

okham okham
vote-for3vote-against

@okham: lol.. was this that company that I was trying to politely call out for being shady?

I know I remember thinking "wow, this looks pretty scammy," but I can't remember if I ever actually said anything..

drchops drchops
vote-for2vote-against

@magic cave: I posted a link to this page on every Quirpo and Bidealio deal on the first page of search results for "most recent." I also posted a link to here over on the other thread asking a similar question about Quirpo. Hopefully that's enough to catch peoples attention if they see a deal by either company on here.

thelastpiece thelastpiece
vote-for-4vote-against

Please read this statement from Quirpo regarding the buyout of Bidealio.com and any outstanding transactions. https://bidealio.com/quirpo-has-acquired-bidealio-com/

quirpo quirpo
vote-for2vote-against

@quirpo: Wouldn't trust you with a ten foot pole: http://deals.woot.com/questions/details/6fe39389-05e6-4ba5-837b-d750de28cd74/anyone-have-problems-ordering-from-quirpo-com#6

thelastpiece thelastpiece
vote-for-1vote-against

All customers received their orders or a refund.There was a short period of time where their was a transition due to new ownership of bidealio.

If you any questions, feel free to email us at: sales@bidealio.com

bidealio bidealio
vote-for1vote-against

I tried to buy something. Price was too good to be true. they charged the card and product never arrived. I disputed the bank charge and showed the email and got my money back. Avoid BIDEALIO.COM SCAM SCAM

wdalton wdalton

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Feb 21, 2012 10:01 PM
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thelastpiece
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Not a farewell, just a forced redirect.

It's true, Local.Woot is no longer, but please don't despair.

Never-ending savings are still to be found on Deals.Woot each and every day, so come on in. Don't think of it as a time for tears. Think of it as a way to bring us all closer together under one roof.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

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Geez, why so negative?

You have to vote up more before you can vote down.

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Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

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