questionshow to get woot to file a claim with fedex?

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Nope, no phone numbers; service@woot.com is the proper contact. Just be patient, they will take care of the issue.

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Hey Kyle, I answered you over on World of Woot. Sorry for the problems with the shipping. Emailing customer service (or using the Support form at the top of any of the retail sites) is the right thing to do. I also pinged them from this end as well.

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It's cool now...thunderthighs has your back. You're "in the system". Good luck, but they will handle it.