questionswhere is this order that never arrived details…

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Email support@woot.com or fill out this web form and Woot Service will get back to you. You should receive an automated response in a few hours with a ticket number; if you don't receive one, check your spam filter; if it's not there, try sending the email again because woot's spam filters are super-sensitive. Include both order numbers and your woot username to make it easier for Service to look up your order.

The folks over here are civilians; we don't work for woot, so we can't tell you anything about your order. Support@woot.com are the folks you need to contact.

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Sorry for the problems. As mentioned above, please email support@woot.com for assistance. Please include your woot username and order number for faster service.