Best Buy screwed up and couldn't route my wife's phone number, now what?
From Best Buy's promotion a while back to upgrade your phone there and get a $50 gift card, we went in to try it out.
On the THIRD trip to Best Buy, I spend close to 2 hours waiting for them as they fumbled around trying to get the phone set up. In the end, they lost her old phone number and couldn't route it onto the new phone. All three of them that were "helping" couldn't fix any of it. There was no apology for screwing up either.
Oh, then they blamed it on me.
Any ideas on how to route her number back to her new Verizon phone? Would Verizon charge for something like that?