questionspaypal seller protection. have any good or bad…

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My account has been hacked into twice, both times paypal was wonderful! They got my money back, and help change all my info. Plus, this Xmas toysrus overcharged me $200 and kept saying they would fix it. After 2 monthes called paypal and they took care of it imediantly.

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Someone I knew sold some expensive stereo equipment. The buyer filed a claim and stated they weren't as described. The buyer was told to return the speakers for a refund. The boxes were returned, with only bricks inside. Both eBay and PayPal ended up forcing a refund anyway, and the seller was left with nothing, and out over $1000. That said, I still sell occasionally, and haven't had anything horrible happen to me, but certain items seem to invite trouble there.

Here is a link you might want to look at: http://www.screw-paypal.com/horror_stories/horror_stories.html

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@pickypickypicky: My paypal account has actually been limited for a ridiculous reason for almost a year now so the free ebook on that site sounds like it could help me.

They require my info to get it though- happen to know if it's just a scam?

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I have never had any issues with PayPal. I do know a lot of people who are getting the three month waiting period put on their account which I feel is appropriate to ensure the safety of all who are buying stuff from others. I think PayPal does a good job with security at times.

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@panthiest: No, I can't vouch for that site, I was using it as an example, please use due diligence. I just typed in paypal horror stories, and that popped up. Similar searches yield similar results. I have also seen a lot of questions on the eBay answer center, related to these problems, but they are disappeared as fast as a dissident, in a dictatorship.

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no, seller and buyer protection have been worse than useless for me.

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@pickypickypicky: I looked through alot of the complaints on that site, and I can tell many of them are pretty dated. PP definitely went through a "dark" period a while back, but they made a lot of changes to their seller and buyer protection policies that have made it better for buyers and sellers.

For sellers, ship with tracking, require a signature if it is over $200, and only ship to the address PP gives you, and you are pretty well covered.

Not as described claims are still a bit of a risk, but situations like what to your friend with the stereo equipment are actually pretty rare. (If something like that ever happens to you and the agent is not helping, call and demand a supervisor. If they don't help, demand their supervisor.)

Its important to maintain a little perspective when reading all those horror stories. PP processes thousands of payments a second. The amount of deals that go bad probably represent less than .000001% of all payments.

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@rustybender: For the most part, I agree with you. But I have personally seen many questions regarding problems with them go poof, over on eBay's own forum, the answer center. Their bots seem to scour that, and sanitize it completely. Like I said, I still do business there, and with Paypal, but not on the scale I used to. The transaction to which I refer, was a few years ago. But he did follow all all those guidelines, and still got shafted. I hope you are right, and the dark days are past, because I miss the confidence I used to have in them. I feel much safer using them as a buyer, then as a seller. Which seems to be the legacy left by Meg.