My $30 belt broke after 3 weeks. Should I expect Kohl's to refund/exchange it?
Figured I'd ask the deals community since I can't actually get to the store for a couple days...
I bought a pretty nice reversible black/brown belt to go with my new dress clothes 3 weeks ago. Since then, I've only worn it about 5 days. Nothing unusual, just going out and going to meetings.
Today, as I sat down, it popped and the buckle completely snapped from the hinge that makes it reversible.
Should I expect the company to exchange it, or is it a case of "tough luck, buy a new one"? PS. No, I don't believe I have the receipt, but Kohls has never required receipts for any kind of returns.