questionshas anyone had any problems with the 'factory…


Yes...but at about the same rate that I have had problems with NEW tablets (and other electronics). Do not let it scare you. If there is any warranty of at least 30-days, you will probably be fine. I find that most problems occur at the beginning of the life-cycle (already present at time of purchase), or sometime after a year (when a warranty for a new item generally ends).

Has "ANYONE" had problems can only be answered "YES". Of course SOMEBODY has had problems. Ask the same thing and insert "NEW" in the question and you will still get an answer of "YES".

Much of the response you get is determined by the wording of your question. Ask if anyone has had luck with reconditioned tablets will get a different group of answers.


The true tablets we own (Google Nexus 7) were both purchased new, but prior to their purchase I wanted to check out the Kindle e-readers without investing too much money in case I didn't like it. I bought an Amazon-sold refurb and have never had a moment's problem with it. FWIW, my Asus netbook, The Spouse's two laptops, and my last two desktops are/were all refurbs. We've never had a difficult with any of it.

I think the real key to buying refurbs is two-fold: First, know and trust your dealer, and second, buy only factory/manufacturer refurbs, which generally come with at least a 90-day warranty. I wouldn't touch any of the electronics that claim to be "seller refurb" or "seller reconditioned" unless the price was so cheap I could risk the money (and data!) being totally lost.



I have had many refurbs over the years and have only had meaningful problems with one. I bought a factory reconditioned laptop that came to me with a bad screen. The connection between the screen and the computer was bad. It made two round trips to the manufacturer during the 90 day warranty and although they claimed to have replaced the screen, it wasn't fixed. It made a couple of visits to my local fixit shop who also replaced the screen and they couldn't fix it either. It was basically a lemon. At first most of the time when you opened it it would connect and you were good to go till you closed it again, and then you took your chances. As it aged that got worse and worse till it would take a dozen tries to get it to connect. I used it for a while as a desktop and when the screen failed for good I hooked to my TV as part of my entertainment center. Its hard drive failed after about five years of daily use, not bad for a "lemon".


@magic cave: This is the eBay Feedback Score of a seller on eBay with "Seller Refurbished" electronics:

Recent Feedback ratings (last 12 months)
1 month 6 months 12 months
Positive feedback rating Positive 99 549 1279
Neutral feedback rating Neutral 0 0 0
Negative feedback rating Negative 0 0 0

It just goes to show that there are exceptions to the NEVER buy seller reconditioned items. It is a matter of trust, and many sellers can be trusted - and many cannot.


@morriea: Your point is well taken, thank you, but my own bias is probably going to stay in place.


I haven't as such, but I ended up getting creative with the older, slower tablets I've bought here as new ones replaced them. Way back when, for instance, I picked up a couple of those 8" Vizio tablets with the easel-style cases, and those have made good Wi-Fi remotes for my AV equipment that have related apps (Squeezeboxes, TV, receiver, Boxee box). A different tablet model is where I get ready to leave in the morning and rotates among a weather display and information about approaching buses that I created with my city's transit tracker. All of them work just fine, even a few years later... the bias that pops up here frequently against slow inexpensive tablets isn't really right because there are plenty of uses for them that, with a little creativity, are really good. That said, my go-to tablet is the Nexus 7 2012 that I bought when it was new. It still works great, but I strongly dislike the 7" screen with its washed-out colors and hope to find a reasonably priced 8" tablet soon.


@editorkid: I love your usages for older/slower tablets!

By the way, we have a couple of the 2012 Nexus 7's and don't have any sense of the colors being washed out at all. Has yours always been that way?


@magic cave: That was the consensus in the reviews on sites like some of the Android sites, sites like Engadget and Gizmodo, and so on. Please consider these to be examples rather than documentation because it's late and I'm rushed, and these sites posted these reviews long ago when the original tablet came out, but I don't read that many tech sites. So the specific comments about the washed-out colors are likely to be among these sites, but maybe or maybe not on all of them. Still, as I say, the reviews felt that the screen was where Google and Asus were able to save money. Before the Nexus 7, my go-to tablets were the original Xoom and the G Tablet that Woot sold long ago, and both of them have better screen display quality than the original Nexus 7.


@editorkid: Thanks for the additional information!


Just got the Asus Memo pad 7 in the mail today, refurbished. It works great so far! Fingers crossed that it will still continue to be just as awesome!


Yes, but it may be worth it. However, I find many times the price difference between the refurbished and on sale item is often a few dollar. In this case, I will buy new. If I cannot wait for a sale price and if it is available, I prefer to buy new in a damaged or open box.


have had no problem with a acer tablet i purchased from walmart a year ago,i also bought the walmart protection plan which while having the best coverage i've ever seen is amazingly cheap.


A lot of people are leery of buying refurbed items, but I've actually found them to be quite reliable. In fact, most refurbs are actually "better" than new since if there was a known issue with a product, it has been addressed and corrected in the refurb whereas any new models of the same manufacture period are still prone to malfunction at some point. It doesn't hurt either that refurbs usually sell for a deep discount off the original price too!


Have bought two of the Asus VIvo Tab refurbished. First one worked perfectly . . . until my husband dropped it screen first on the floor. Actually still worked but the cracked screen was pretty annoying, sold it on ebay and bought a replacement here on Woot! This one is working well and hubby is only allowed to use it while sitting still. :)

I've gone the refurb route many times, especially with Apple products and have NEVER had and issue.


Thank you for your kind assistance. I now feel comfortable in going the refurb route!


@dealseekerdude: Thank you for your response! I am now comfortable in going this route


For me there hasn't been really any difference in lifespan comparing New vs. Refurbished products.
Like anything I'd say it varies heavily.. Two of the biggest factors being who refurbished and who built it in the first place.

It's an uncommon phenomenon, but with some products you actually want the refurbished version. Xbox 360's are a prime example. If you purchased an Xbox360 ~1-2years after release it was almost guaranteed to break within a year. On the other hand [in my experience] refurbished models last indefinitely if they're taken care of.

I have a "refurbished" TV purchased from Woot! a couple of years back - the first TV I got was DOA.. the TV that replaced that TV has ran flawlessly (and despite the fact I don't watch a lot of TV.. I have a bad habit of leaving the TV while I'm working on doing random stuff heh, so it's seen some use)

TL;DR - Refurbished is fine if it's a quality product refurbished by a quality manufacturer. If done right it should be on newish.