questions → woot made a boo-boo and gave me a $5 coupon, how…

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Woot made a boo-boo and gave me a $5 coupon, how should I use it?

Jul 31, 2012 8:32 PM

baybei,

Summer is in the air! Unfortunately your recent order is not.

It turns out we miscounted the number of Vibe II Lumbar Pack we had in stock. What does this mean for you? Well, because of the miscount we had to cancel and refund your order in full.

Because of the mistake, we've created a $5 coupon toward your next purchase on our site as our way of saying sorry. Enter the code the next time you find something worth purchasing and TA DA! Five bucks cheaper!

Seriously though, we’re sorry for the mistake and we'll do better next time. Please let us know if you have any questions or concerns.

Sincerely,
Woot

OK, while I appreciate the above e-mail, they sent it after I was already notified that it was shipped. And, they currently have these on a sport.woot side sale, just not the color I ordered. Now, should I use the coupon to buy another color, or use it on something in the Monkey Games sidesale, or just save it for the next woot-off?

baybei baybei

14 Answers answer

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vote-for21vote-against

Monkeys! Can't go wrong with REAL woot! monkeys. Plus, the monkeys ship for free, so you're getting $5 off, not just free shipping.

neuropsychosocial neuropsychosocial
vote-for10vote-against

I second the vote for monkeys.

If you order the 5 pack with your coupon, you will get 5 monkeys for the screaming price of $1.40 a piece!

theoneill555 theoneill555
vote-for6vote-against

@theoneill555: sorry. being a monkey purist i have to say go for the seven pack. the more monkeys the better. and you still get five off. ok, so it is still 2.14 per monkey, but it's not a bad price.

moosezilla moosezilla
vote-for2vote-against

OK, monkeys it is! I already ordered one of each set, but what can a second set hurt? They are super adorable!

baybei baybei
vote-for3vote-against

You apparently made your decision already. I was going to suggest monkeys, but what do I know? I was at work.

jsimsace jsimsace
vote-for2vote-against

@jsimsace: Uh-oh, maybe I should keep my options open a bit longer to see what other people suggest? I haven't used it yet....

baybei baybei
vote-for4vote-against

@baybei: You should feel confident in your decision. Monkeys are a great thing and they look like a lot of fun. I know they were always my favorite animal when I would go to the zoo. Treat yourself tonight, buy the monkeys.

davidhasselhoff davidhasselhoff
vote-for2vote-against

@davidhasselhoff: OK Sir Hasselhoff. I do love those monkeys. My cats, however hate them. (More fun for me, lol). I shall go purchase some monkeys. 7 pack of course! Where's KITT? I miss that car!

baybei baybei
vote-for2vote-against

@moosezilla: I was just thinking "cheap monkeys". I personally have several 7pc sets on order :)

theoneill555 theoneill555
vote-for1vote-against

I vote for you to get the monkeys, too....so long as you don't get MY monkeys. I'm trying to use my newest JW coupon for the 7-monkey set, but it's not working. Not meaning to hijack your thread, but could @Jumbowoot, @ThunderThighs, @Inkycatz, @pemberducky, or somebody tell me why it won't work? sniffles

reginafilangee reginafilangee
vote-for2vote-against

@reginafilangee: Make sure you're using it on the account to which the coupon was emailed (if you have multiple accounts). If that's not it, go ahead and order and then email service@woot.com and ask them to apply it for you.

thunderthighs thunderthighs
vote-for1vote-against

@thunderthighs: Yes, I'm a Woot anomaly and only HAVE one account, LOL. I'll try the email, thanks. Just haven't placed the order yet b/c I wanted to make sure there were no restrictions, but I don't want them to run out of monkeys before I get mine! :-)

Edit: Well, whadya know. It still wouldn't "apply" the code to the total, so I clicked the stupidly large yellow button to order at full price anyway....got a YIKES server error. So, I went back to the main order page to start over. This time, it deducted the $5 before I placed the order. You must have magic. You are now officially my new favorite person named thunderthighs. :D

reginafilangee reginafilangee
vote-for1vote-against

@reginafilangee: But I already got my monkeys. Now it's two 7 packs and a five pack. Yay monkeys! My poor cats will not be the same after this! giggles

baybei baybei
vote-for1vote-against

Yay endless cat entertainment!

inkycatz inkycatz

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Jul 31, 2012 8:32 PM
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baybei
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Not a farewell, just a forced redirect.

It's true, Local.Woot is no longer, but please don't despair.

Never-ending savings are still to be found on Deals.Woot each and every day, so come on in. Don't think of it as a time for tears. Think of it as a way to bring us all closer together under one roof.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.