Does Woot care about their customer service?
I recently purchased a couple of shirts for an upcoming vacation. I know its a bit quarky, but I find their shirts comical. After placing the order on the 12th of June, I've waited patiently for these to arrive. After receiving confirmation that the shirts shipped out yesterday and will arrive too late, I'm left wondering what took so long.
I've emailed their email@example.com email address explaining that it will be 16 days before the shirts arrive and their website clearly states 7-10 days, and the response I received from woot was "Your order is in transit and can be tracked here: http://www.fedex.com/Tracking?tracknumbers=blahblahblahblah";
From what I gather on their better business bureau page and by their response to me, I take it they could care less about customer service. Yeah we are only talking 6 additional business days, but its more the point than anything. Has anyone had luck with getting through to their customer service and had results?! thanks for listening