questionswhere can we go to discuss woot plus purchases?

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Fortunately, these threads are automated now. However, this thread will probably help you find the relevant discussion.

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@djenkins1982: Hm, that sounds a bit odd - have you checked your spam folders? Regardless, if you don't find an email back from them, please ping them again to get an update!

(I know they want to help!)

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Thanks. No other comments there... I guess I'm alone here. I've contacted support a few times over the past 2 weeks and I'm just waiting on their response....

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I got a response yesterday after my 3rd email, I guess they're waiting on the vendor to respond.

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Sometimes it takes a village. Support will help you.