questionshave you ever had someone else's pizza delivered…


I should mention, I paid for it on plastic, so the person who was delivered my pizza only had to sign a credit card slip and their reward was a free pizza.


That's the Non-service industry today. The way things are going we should count us lucky they don't sue their unhappy customers for having a confusing address, One with letters and numbers in it.


@lparsons42: You should walk over to your neighbor's house and ask them how they enjoyed the free pizza. Maybe you'll become great friends. At the very least it'll be fun to see their expression. Also, the pizza company is lame. You should at least get some discounts, I'd ask to talk to the manager and if it's a chain I'd take it up to the next level until I got some satisfaction.


We've had pizza delivered to our address by mistake many times. Since we knew we hadn't placed the order, we refused it and gave the driver instructions to the correct address. Clearly this neighbor with the similar address is a little too willing to get something for nothing. They new it wasn't really a free pizza, they signed the credit slip for gosh sakes.


And added to the above answers, I would take it up with the credit/debit card people and have some signatures compared.


I had a pizza delivered to me that I did not order. I accepted delivery And paid for it.
Let's see.... when did this happen ? April 1st ! I have some fun loving nephews : )
It's not always a bad thing to get a pizza you didn't order, even if you have to pay ! They even sent it from my fav. local wonderful pizza place.


Was this within the last 60-90 days? You can -- and should -- dispute the charge with your credit/debit card issuer. You usually have 60 days from the date of the statement that showed the charge to file a dispute. Advice your card issuer that the merchandise [pizza] was evidently delivered to the wrong address, you didn't receive it, and the signature on the merchant slip is not yours. Generally you'll receive a credit for the purchase, which will be charged back to the pizza place.


@magic cave: And the neighbors could technically be charged with credit card fraud, even though they did not use the card, they still accepted goods that were paid for in good faith using the card. Assuming that they signed and the delivery person did not just hand them a pizza.


@magic cave: But...they did receive their pizza, just a bit late. The pizza place delivered two pizzas, one to the wrong house and one to the right house. Are you saying that they should dispute the charge so that the pizza place doesn't get paid for either pizza?


@cleverett: My reading of the original post is that the neighbor's got a pizza that was charged to the OP's card, and the OP was also charged for the pizza he eventually received. If that is correct, then he ended up with two separate charges and he should dispute one of them.

If there was only one charge on his card (for the pizza he didn't receive) then yes, there is still a dispute option based on the fact that he did not sign for the purchase nor did he receive the merchandise in that transaction. Whether he actually received a pizza later or not is immaterial to the fraudulent transaction.


@wisenekt: It's possible the neighbors had also paid for a pizza with a card and simply signed whatever slip the delivery person handed them, in which case it wouldn't be fraud on their part, since fraud requires intent. There's a difference between fraud and a disputable claim. (Based on my own experience with handling card disputes, the OP has a disputable charge since he didn't sign the slip and received no pizza for that transaction. And the pizza company didn't commit fraud since they had his card info lawfully.)

On the other hand, if the neighbors were supposed to pay cash in hand for their pizza, it's possibly fraud, but that's not an area in which I have an expertise at all. IANAL and all that.


For clarification: At my credit union, from which I recently retired, debit/credit card issues are divided thusly (paraphrased in my own words, rather than "official" language): Card disputes are handled in two ways. "Fraud" is when the merchant or the person who used the card is totally unknown to the card owner. A simple transaction dispute, however, indicates the merchant has the card info legitimately, but there's a problem with a particular purchase. This could be a double billing, or it could be a difference in the amount charged vs. the amount of the actual bill. A mistake, in other words.

For the CU's purposes, the significant difference is that a fraudulent charge means the card has to be cancelled as soon as possible to protect the card owner, merchants, and the financial institution and legal action may ensue. For a simple mistake in billing, the card generally doesn't have to be cancelled but the owner can certainly request it.

I hope that helps.


you ordered a pizza and you got a pizza.. albeit a bit late (also, they did say they were going to take a while because they are busy).

I guess in the interest of CS they could've given you some discount coupons or something but I don't see how you're entitled for it for free. If they did, great, but I don't think they are under any obligation to deliver for free.

The wrong address (based on your example) seems like a perfectly innocent mistake. In fact if there are 2 addresses that similar, maybe make mention of that when you order pizza in the future to avoid confusion...

just my .02.


@zuiquan: I pondered asking the neighbor about it, but we haven't been in this neighborhood that long and we don't want to make waves. I'm wiling to extend the benefit of the doubt to the neighbors on this matter. Besides, who knows who might answer the door if I go over and ring the bell, I don't want to walk into a situation I could regret later over a $20 pizza.


@magic cave: In the end I did get a pizza, it was just even later than originally promised. Had I not received a pizza at all I would obviously be really mad and I would contest the charge, but there were goods received for the payment rendered. From having watched the card activity I see only one charge from the pizza place, so it appears they charged me only for one and ate the charge on the misdelivered pizza.

Now personally, I think my pizza should have been free because it took them so damned long. But as I understand, one contests charges on credit cards when they are bogus outright, not just when the product does not meet expectation.


@lparsons42: Thanks for the update and further details. I'm with you on how it was handled (regardless of the uproar and delay, you paid for a pizza and received a pizza) and how it should have been handled (I too think your pizza should have been free).

Glad to know it all ended reasonably well -- you being the one with the reasonableness!


No Nut I'm hoping that a BOC will show up at my house someday!


As soon as the doorbell rings, I know it's a delivery for a neighbor. We're both 231 on a horse shoe shaped street, obviously with 2 different street names. I simply walk past the delivery person, say nope, and point to the other house, telling them that is where they need to go. To make matters worse, I had ordered an address marker with both the number and street name on it spelled out in perfect English, planted it right next to the porch step, and still, the doorbell rings...I give up.

And no, I would NEVER dream of taking the food, whether I had to pay for it or not.


@flamingonut: That sounds like some poor planning on whoever built that neighborhood. Unless they thought it would be funny.....