Should online sellers protect items added to the shopping cart for a brief period of time?
In other words, once you’ve added an item to the cart, should the seller prevent that item from being snagged by someone who might be faster at checking out… or perhaps didn’t want to add anything else to the cart (maybe to hit a free shipping threshold)?
Brick & mortar store analogy: Its Black Friday (or any time), you lucked out and got a hot item, have it in your shopping cart, and are waiting in line at the register to pay for it. Someone strolls by, grabs it out of your cart and buys it themselves.
I get that it is the Wild West online, but hot deals tend to be low or even negative margin items. If the seller’s interest is happy customers, loyalty, and perhaps selling additional better margin items, why wouldn’t they protect your cart for 10-15 minutes?
I’ve heard Woot doesn’t protect the cart but have personally seen Woot mother Amazon does protect the cart, even with lightening deals (15 minutes?).
BTW, Deals.Woot told me I should ask questions – my 1st question. ;-)