Is Hotels.com scam or not a scam? Also booking.com?
So I'm off to Germany for a few days.. okay so more than a few but not that long. And I booked the first week though hotels.com to give them a try. I need to book the other couple weeks soon. I'm wondering should I really trust hotels.com? I talked to my travel agent today and the prices she quoted were wayyyyyyyyyyyyyyy higher.
Same room same dates etc..
Hotels.com = $340.58
Travel Agent & Hotel's own website = $593
Can they really get that good of a deal? I noticed there's a lot of negative reviews about hotels.com but the CS rep which took me all of 3 mins to get to said the hotel confirmed and sent a confirmation number. She even offered to call the hotel. However, the night staff doesn't have access to the computers supposedly and she said I could call back when it's day time there.
Sooo yeah while I wait I thought I'd get a few opinions from people. What do you think of them? Are they good so long as I keep my eyes out and keep hounding them? Or should I stay away?