Does Woot accept returns?
Purchased Tom Tom thru Woot. Am unhappy with purchase
The Woot FAQ answers this question pretty well:
Will I receive customer support like I'm used to?
Not quite. If you buy something you don't end up liking or you have what marketing people call "buyer's remorse," sell it on Craigslist or at a garage sale. It's likely you'll make money doing this and save everyone a hassle. If the item doesn't work, first, find out what you're doing wrong. Yes, we know you think the item is bad, but it's probably your fault. Google your problem, or come back to that product discussion in our community and ask other people if they know. Try to call the manufacturer and ask if they know. If you give up and must return it to us, then follow on to the next FAQ entry.
From a previous question answered by a staff member:
There's a pretty big difference between not liking something, and something being damaged/busted/missing. The first we really can't help with (buyer's remorse is just that), but if you have a defective product, drop a line to firstname.lastname@example.org and see how they can assist.read more collapse
- Oct 19, 2012 9:54 AM
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