questionsdoes woot accept returns?


The Woot FAQ answers this question pretty well:

Will I receive customer support like I'm used to?
Not quite. If you buy something you don't end up liking or you have what marketing people call "buyer's remorse," sell it on Craigslist or at a garage sale. It's likely you'll make money doing this and save everyone a hassle. If the item doesn't work, first, find out what you're doing wrong. Yes, we know you think the item is bad, but it's probably your fault. Google your problem, or come back to that product discussion in our community and ask other people if they know. Try to call the manufacturer and ask if they know. If you give up and must return it to us, then follow on to the next FAQ entry.


From a previous question answered by a staff member:

There's a pretty big difference between not liking something, and something being damaged/busted/missing. The first we really can't help with (buyer's remorse is just that), but if you have a defective product, drop a line to and see how they can assist.


Sorry you don't like your Tom Tom. You're not going to be able to return it, if you haven't used it much maybe you can sell it on Craigslist? You'd be surprised how many buyers there are for unwanted things.


You should trade it for a Bob Bob.


@jsimsace: Was that a Bob & Tom Morning Show reference?


This is my first and last experience with woot! I ordered the wrong thing which costs $300 and I'm basically screwed. I tried to cancel my order and haven't even opened the box, but I am stuck with it. Yea, you're right, it is my fault, I decided to buy from this e-tailer and that mistake won't happen again! Everyone I talk to concerning Christmas shopping this year will learn of this f'cked up experience. That woot is your fault!


@hollandbr2: Sorry to be "that guy", but the only accurate bit of what you wrote out was that it's your fault. You ordered the wrong thing. It was processed and shipped. You ordered the wrong thing, that is your fault...You can't blame that on someone else, no matter how justified it makes you feel.

Own up to your mistakes and you'll learn from them (like, to slow down when purchasing online and off alike), blame others for your mistakes and you'll keep making them. It's a vicious cycle.