Has anyone had to deal with Famous Footwear's customer service?
So, my wife likes to get her work shoes from Famous Footwear. She always gets the same style and size, and last time we bought them it was hard to find her size in the local stores. So being as briliant as I am I decided it would be easier to just order them from their website. Well after submitting my payment info I recieved an error message from their website that the order couldn't be completed and to check my shoping cart. When I checked the cart, it was empty. So I tried to order again with the same result but this time I noticed that after submitting my zip code was wrong on the shipping window. I assumed I must have typed it incorrectly and that was why the order wasen't processing properly. So I tried a third time being a little more careful and the order went through, with no problem. About an hour later I get three different confirmation e-mails. I called customer service but the only response out of them was sorry we can't cancel an order once it is processed.