questions → @dillyeo- what does it take to get support to…

vote-for18vote-against +18 -0

@dillyeo- what does it take to get support to respond. I have sent mails to both brad and ed and…

ok Brad or Ed or whoever, what is the secret code to get you to actually respond? This is getting ridiculous!!!!!!!!!!!

by penguindude
asked 10 months ago

14 Answers answer

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vote-for12vote-against

Sounds like Dillyeo. Why I refuse to buy anything from them anymore.

figgers3036
10 months ago

vote-for10vote-against

Not always will the person getting "paged/tagged/etc" in the question get e-mailed. So I will invoke them here: @dillyeo.

Maybe going into detail of the situation and asking @jumbowoot for help can assist you even further.

xarous
10 months ago

vote-for8vote-against

@xarous: Jumbowoot's back on the 25th. @thefenst may be of some help.

shrdlu
10 months ago

vote-for6vote-against

@shrdlu: Good call, thanks.

xarous
10 months ago

vote-for-14vote-against

Please give us a call 312.929.2633- Any issues will be handled immediately.

dillyeo
10 months ago

vote-for11vote-against

I can tell you from experience they NEVER answer emails. Good luck with the phone.

ohcheri
10 months ago

vote-for6vote-against

I'd call my credit card company and let them deal with it. Then quickly slap myself for ever buying anything at Dillyeo.

mmolzahn
10 months ago

vote-for2vote-against

@dillyeo is on blast! this question made popular and is showing as one of the 3 questions from the popular deals tab

w00tgurl
10 months ago

vote-for1vote-against

Hey Wooters,

Our phone number is listed smack dab on our home screen and we are here from 9-5 CST to answer all of your questions. We love our customers and will do what it takes to ensure that you are happy. Please shoot us an email at support@dillyeo.com and we will answer within 24 hours. The support system is up 100% so please give it another try. Thank you again and have a great day.
Dillyeo.com

dillyeo
10 months ago

vote-for1vote-against

the mailbox is full, they don't answer the phone nor return emails. nice.

dato18
8 months ago

vote-for1vote-against

I put this in a different thread, but trying to get my point across to @dillyeo

Scam scam scam scam scam scam scam.
I purchased one of their "mystery boxes" and it said it would be shipped out by 48 hours after purchase. A week goes by, nothing. Two weeks go by and I try and contact them. Nothing. I give it a couple more days and I email both brad@dillyeo and support@dillyeo. No response from either.
So what to do next? Contact paypal to set up a dispute. Of course as soon as I do this they move my order from processing to complete. They gave a tracking number to paypal...
Which would be good right? Wrong.
I ordered something from tanga.com as well around the same time and they just used the tracking number for that for paypal. No response and now paypal said they are favoring on their side because the 'order' was delivered even though it wasn't even from their website. Down $23.95...

rahulabon
6 months ago

vote-for0vote-against

I have written them 3 times via email since May 6th and still have not gotten a response. I am going to try emailing them at the CS@DILLYEO.COM address to see if that works. Otherwise, I am going to return the itemto them at their address in Chicago, Illinois.

I hoep you eventually get your answer...it is ridiculous what they put your through.

Nancy

nanpas1952
4 days ago

vote-for0vote-against

oops a few typos in my last email. Should have read..."I hope you get a answer" and no "I ope....."

Good luck!

Nancy

nanpas1952
4 days ago

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Asked
10 months ago
Asked By
penguindude
Answered
14 times
Viewed
915 times
Voted Against
0 times
Voted For
18 times

Hey, log in or sign up first!

Whatever it is you're trying to do can ONLY be done by registered, logged-in Deals.Woot members. Why? Because they're better people than you. Don't worry: you can easily improve yourself by logging into your Woot account or signing up for a new one.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.