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How to get my money back from ONECCO?

Dec 27, 2012 9:08 PM

I bought an Xbox bundle from onecco a few weeks ago. I was told the item would arrive by the 22nd. Well it's the 27th and I have yet to receive any word on the order. I've tried to call the number on the site, and it's not a real number. I've emailed them countless times and have heard nothing back. Since I didn't pay through paypal and I'm not hearing back from anyone from onecco, I was wondering how to get my money back. This has been such a headache and I just want my money. Can anyone PLEASE help?

jgschneider89 jgschneider89

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File a dispute with your credit card company now.

Sorry to say that a little searching prior to placing your order would have been very helpful:

http://deals.woot.com/questions/details/1dd861f3-59e5-477e-a8d1-42fc8e347320/is-onecco-a-scammer-or-not

http://deals.woot.com/questions/details/52917f40-803a-45d2-8095-6d44abbd8fa4/i-just-wanted-to-let-everyone-know-about-onecco

http://deals.woot.com/questions/details/76c14929-8aab-4ddb-abc6-af4726df4fca/has-anyone-ever-bought-anything-from-myonecco-com#17

90mcg112 90mcg112
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Please, please, please tell us you used a credit card? If you did you are safe. Call them (today) and file a dispute. Explain what happened, and be sure that you are able to tell them (in specifics) the ways that you have attempted to work through the vendor to get satisfaction. Include numbers and dates of emails, and numbers (with dates and times) of attempted phone calls. You will get your money back.

If you used PayPal, you are kind of screwed. Open a case with PayPay. I have a feeling that eventually you will get your money back. But it is going to take several months.

wilfbrim wilfbrim
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It's funny. After not hearing anything for weeks, I called the bank to open a dispute. The next day I got an e-mail from Onecco saying they're issuing me a full refund. Lesson learned for next time!

jgschneider89 jgschneider89

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