Have any of you ever had a hard time using Cardpool?
So on Saturday I ordered two electronic gift cards from Cardpool. At the end of the transaction, it said that I should receive them by email within 24 hours. Usually when a company says that, it comes MUCH sooner and they're giving themselves a bit of cushion just in case something goes wrong.
I waited the 24 hours and nothing.
So I emailed their support and waited all day yesterday. At the end of the day, I got a call asking me to "confirm" some of my payment info. I though it was weird since my card statement had been showing the payment was already made since the day before. But I confirmed all the same. Just things like billing zip code and whatnot. The guy I spoke with said that I should be getter the e-cards soon.
I emailed support again today and told them to just cancel the transaction and return the funds to me, because at this point I'm really nervous about the validity of the whole thing. It seems fishy. Is this normal for them, or am I overreacting