What constitutes "gaming the system," and is it okay or not?
The question about gaming the black triangle system got me thinking about other situations where it's possible to do things that are technically within the rules, but just don't "feel right." Example: An area store (and it is a national chain, for context) has a no-questions-asked return policy, without limits on time, etc. My friend therefore returns EVERYTHING that she ever buys there once she's tired of it or the kids have grown out of it. Worn-out winter boots? Back to the store they go. Shirt she wore in a mud run last weekend? Back to the store.
Her take is that the store makes the rules, so they can't fault her for taking them up on it. It makes me insane. Aside from the part where I feel like people like her lead stores to change customer-friendly policies, it just seems so clearly wrong to me, but not to her.
What do you think?