Has Hell frozen over? Are Pigs flying? DailySteals customers READ this!
See my topic on problems with Daily Steals-
Jump to the end to see how it turned out! It seems they hired a "Customer Retention Manager" and BOY did she come through for ME! In short, they promised to refund my two purchases that were defective, claimed to have stopped dealing with that specific supplier, and promised to overhaul their shipping department so that packaging will improve. On top of that, they gave me a coupon good for money off a future purchase! It seems they are finally taking customer service seriously! I created this thread to give them a fair shake, since the old post may not be seen by all who read it originally!
If you've had a bad experience with DailySteals.com, I urge you to contact her. Maybe she can help you out as well! What have you got to lose?
Customer Retention Manager