questionsanyone use truconnect mobile? where can i buy a…


Do NOT BUY TRU CONNECT!!! I don't have enough time in the day to explain all that is wrong in this company! I got the device because I needed internet set up in my new house immediately for school. The device arrived and I was able to go online to start to create my account when it logged me out incomplete. I spent the next 2 days on the phone, about 8 phone calls with a minimum of a half hour wasted each time on hold (with the same 3 songs) They told me it was going to take 2 days to "reset my account". I had given (stupidly) my credit card # to the rep who signed me up unknowingly for a "top up account" which I had no idea what it was. 4 days later I was finally using the mi fi device which over heated! I'm talking as hot as my curling iron! what a fire hazard!


That night I streamed 4 shows on Netflix. The next morning I checked my email and saw that I had been charged $20 for each episode I watched on Netflix!! $100+ for 4 days of web. they are crooks! I have requested to speak with a supervisor several times (nothing) and a refund which a week and a half they said they would only give me $30 dollars back even though they acknowledged that their rep signed me up for this "top-up account" Please Please PLEASE don't be the next person to be ripped off by these people! I am telling you they are modern day crooks.