questionshave you ever had a delivery driver ask you for…

vote-for59vote-against
vote-for1vote-against

I'm in the "no-one delivers out here club", ...have to ask my friend who delivered for papa's the last couple years around OSU..

now on the Suprised by weird creditcard stuff @ checkout stuff category, few weeks back mom gives me her AMEX to go buy my Sister a printer. end up buying it @ wallyworld, and the card reader wanted me to type in the CCV code after i swiped. I'm a cashier (at a diffrent company mind you) and i've never heard of that happening in person. over the phone? online? sure. but in the frikkin store?

vote-for3vote-against

It's the owners decision. I worked at Domino's and we did the same thing, but it was a college town, so i guess fraud was higher than normal.

vote-for3vote-against

Sounds like a sensible precaution to me. Better than getting ripped off when someone claims their card was stolen. Especially if it's in a man's name and a woman answer the door, or vice versa. In this day and age, better safe than sorry. Use a credit card at Walmart- 99 times out of 100 they don't even look at it. Of course if it's stolen, you are on video from 10 different angles, so there's that.

vote-for4vote-against

Seeing the card? That's fine. Writing the CVV off the back? Fine. Writing the credit card number down? NO WAY!!!

I don't even think the card processors allow any unnecessary copies of card numbers to be stored anywhere, according to PCI standards.

vote-for3vote-against

I've never paid for a food delivery with a charge card. And now, I may never do that!

vote-for3vote-against

@benyust2: Won't argue that, but here's the deal: to get 1% more profit, I'm supposed to get inconvenienced? On the carbon or ANY copy, that's not secure and just plain bad business.
Bad management, and none of these are chain-wide, it's the manager's poor choice.

vote-for3vote-against

That's never happened to me, but it sounds reasonable that they'd check the card. The whole license/ one time exception thing's a bit iffy, but I totally see why they'd want to verify the person ordering from an online order.

vote-for3vote-against

@havocsback: Often retailers will pay a higher discount fee when they don't get as much proof that the transaction won't be challenged. That is why some retailers want to see your drivers license when paying with credit card (so they can document the person using the card is the person whose name is on the card). And, carbon copies of the imprint of the card offer more proof and could get them a lower discount rate (the amount of each sale that the credit card company keeps)

vote-for3vote-against

Dominos normally asks to see the card purchased or an ID for me. They dont do anything with the card other than verify the last four digits and match the signature.

vote-for3vote-against

Yep. I've had people ask to see the actual card before. But, I think its only happened when I just start using a new place and they don't "know" us yet.

vote-for8vote-against

I think this is about money, not security. Businesses often pay the card processor a different rate on a credit card transaction depending on how they get the card details, to offset the different risks of fraud. The lowest rate is for when the card is swiped at the point of sale. Next lowest is a "card in hand" transaction, meaning that the vendor has verified that the purchaser has the physical card, and the way they verify that fact is to get the CCV number that is printed on the card. The highest risk, and therefore the highest rate, is when the purchaser provides only the CC number, name and expiry date (either by phone or internet), since those could be coming from a cloned card or hacked database.

It may seem like a small difference to the person paying, but add it up across lots of transactions and it can make a real difference to the margins of a business.

vote-for6vote-against

They used to do this locally. One time, I handed the guy the card and he said "Oh no, we cannot touch them. We can only look at them to verify the name is correct. We are not allowed to handle that information personally anymore". I asked what changed, he said he was unsure if it was a store policy or something else, he simply knew they were no longer allowed to rub the imprint of the last 4 digits, or even physically handle the card beyond simple verification..

vote-for2vote-against

I've never had this happen. Half the reason I order food online sometimes is because I don't necessarily have a physical card available (the other half making sure the order is correct). Then again, I've also never been asked for ID or had a cashier check my card signature.

vote-for3vote-against

@thewronggrape: I feel a lot better about it, now that I know it's a somewhat normal act. That's a pretty nifty little site too. Bookmarked it for future use. Thanks!

vote-for8vote-against

Very normal though not every place does it. I order delivery a lot. Before I discovered Eat24, I would just call the restaurant and sometimes the delivery driver doesn't even need a signature, sometimes just a signature, and other times they ask for the credit card and make an imprint of it, either with a machine or with a pen rubbing (think pencil or chalk rubbings). Newer places actually have a smartphone app to swipe your card at your door. I've never had any problems.

Since I discovered http://www.eat24hours.com, everything is done online and they don't even need anything when they arrive. You can even pay by PayPal!

vote-for4vote-against

Our delivery guys routinely will rub the card to imprint on their copy of the receipt. After a few deliveries, I noticed they tend to stop.

vote-for5vote-against

@kc6201: I never understood checks... I mean, they have the routing #, account #, AND the account holder's name and address on there... What else does a crook need? A lot a places accept "electronic checks", so that delivery driver could copy your check info then go home and use it.

vote-for2vote-against

I always pay by check when I order pizza and they make you write down your driver's license or ID number on it.

vote-for3vote-against

@stanleys: I thought so too but he pulled out a pen and started writing "cc#" on the receipt right after he handed me the pizza box.

vote-for-3vote-against

Never, and have no reason to. If the card's approved(not over limit or reported lost or stolen), the store is off the hook for the charges. They lose nothing. If however, in their haste, they fail to get card approval, it's a problem- but it's not mine.

vote-for6vote-against

It's normal. Some places will have you sign the receipt and then check the signature on the card to make sure it looks similar. Most of the time, they don't ask for the card, but I think it's their policy to ask to see it. Check the fine-print when you order online and I bet it has something about "you'll be expected to provide proof of the card" or some such verbiage.

vote-for4vote-against

I pick up pizza rather than having it delivered but they also usually want to see the cc I used to pay for it when I ordered it.

vote-for8vote-against

@kd1357: I don't think they are making a copy of the card; they just want to see the actual card that was used to make the purchase.

vote-for6vote-against

This is done in stores too. I've placed lots of orders on Sears' website. When I go to pick up what I bought, I always have to show my credit card at the pick-up area.

vote-for4vote-against

I've now lived for 7+ years outside the delivery zone of any major pizza chain. I wonder what else will be new when I move back into a more populated area? You don't realize how great the convenience of pizza delivery is until you don't have the option for any price.

vote-for6vote-against

@lumpthar: I live 2 blocks away from Pizza hut. Pick up is not a problem. :)

vote-for5vote-against

@the18thtee84: That was my train of thought on the matter as well. I asked him if they had been having a problem with stolen credit cards and he just kinda mumbled "no" and then something about how when he was at Pizza Hut they required an ID when they delivered the pizza, which honestly I can understand it, as it would lower the number of problems they get for wrongful deliveries. But to make a physical copy of my credit card, especially when you have my name, address, and phone number already listed on the receipt? That just sounds like a recipe for disaster. I'm not saying the delivery person or even anyone at Domino's would take advantage of that, but what if they don't destroy the document correctly?

vote-for3vote-against

@jsimsace: I have delivery, but I'm too paranoid to let anyone deliver. I always pick up.

vote-for16vote-against

Yes, I know it to be fairly commonplace, but to me it is just silly. I mean if I am stealing a credit card I am going to buy more than a freaking pizza... And I am REALLY not going to bring someone to the house to witness me making fraudulent purchases (i.e. the delivery guy).

vote-for0vote-against

We don't have delivery in our area. :(

vote-for28vote-against

Yes, completely normal. Dominos and Pizza Hut I know for sure do it. They don't do it every time, but they do have the option.

vote-for3vote-against

Nope, never had that happen. I'm not sure I would show it to the driver.

vote-for41vote-against

It's normal. Not sure when it started but I was also surprised when I first witnessed it. Not every place does it but I've seen it several times in the last few years. Very inconvenient.