questions → did you know the help address for woot changed?

vote-for64vote-against

did you know the help address for woot changed?

Oct 31, 2012 2:59 PM

from reading thru other questions here i saw that it is no longer service @ woot dot com.
the new address is support@woot.com . they are apparently keeping both active for a short while, but soon service will be no more. had you heard?

moosezilla moosezilla

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vote-for14vote-against

I had, but good call making a thread on it. I'm sure not everyone knows. Woot would probably benefit from sending an email letting everyone know.

The FAQ page has been updated though, so I'd guess it shouldn't be too big of a problem.

thedogma thedogma
vote-for8vote-against

Thanks for the info, moosezilla. And here I thought they were just ignoring us...

okham okham
vote-for6vote-against

Thanks for posting. I was, as usual, oblivious!

belyndag belyndag
vote-for8vote-against

I barely noticed it in @ThunderThigh's signature, otherwise it would have gone unnoticed, so goon on ya to post.

Maybe an auto-reply from the service address would help spread the word better?
Something along the lines of "Notice: As of xx/yy/zzzz, the new email will be bitbucket@woot.com. please make a note of it" or words to that effect.

j5 j5
vote-for7vote-against

Thanks for this update! We do try to get the word out as we help folks in the forum, but the more talk on this the better.

inkycatz inkycatz
vote-for3vote-against

*good, I meant good on ya, not goon.

j5 j5
vote-for4vote-against

@inkycatz: I posted a new thread over there with it as well: http://www.woot.com/forums/viewpost.aspx?postid=5225839#post5225839

Don't want you to miss e-mails from any "happy" customers!

hackman2007 hackman2007
vote-for2vote-against

I noticed it from @ThunderThigh's signature on woot

djbowman djbowman
vote-for3vote-against

I'll say it here too - why not just use both addresses and have them both go to the same system? That way people can't mess it up?

thumperchick thumperchick
vote-for2vote-against

@thumperchick: because technology doesn't work that way. Don't you know how much trouble it would be to check TWO email addresses?

The mind boggles!

xochiluvr xochiluvr
vote-for1vote-against

@j5: Thanks for the clarification. I was wondering what "goon on ya" meant in today's slang. :) As for the OP, I am one of those who had heard it already.

jsimsace jsimsace
vote-for1vote-against

sorry to the original poster, but i need to do this somewhere:
@mossygreen: please check your private messages.

moosezilla moosezilla

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