questions → is there any customer service with this company…

vote-for0vote-against

Is there any Customer Service with this company? I can't find any! No links or numbers!!

Aug 30, 2012 11:34 AM

djijr djijr

6 Answers answer

Sort By:

vote-for2vote-against

They have an email. I've emailed them three times over the past three years and they've always gotten back to me within two days and completely solved my problem, most of the time at their expense.

Yes....it's not like have a number and a voice to talk to, but just trust the system...it kind of works for them.

dmaz dmaz
vote-for13vote-against

Is there any Company Name with this question? I can't find any! No links or words!!

caffeine_dude caffeine_dude
vote-for11vote-against

Hi there.

If you purchased something from a deal on Deals.Woot, you need to go back to the sie from which you placed the order.

If you ordered something from a Woot retail site (Woot, Shirt, Wine, Sport, et.al.), you can email service@woot.com for assistance. You should get an automated response almost immediately. A customer service rep will respond within one to two business days.

Here's the link to the Woot FAQ: http://www.woot.com/faq

thunderthighs thunderthighs
vote-for2vote-against

@thunderthighs: There you are being helpful...Thanks!

caffeine_dude caffeine_dude
vote-for1vote-against

I think it's a rhetorical question. Or a rant. Or not.

jsimsace jsimsace
vote-for1vote-against

Sorry you missed it, although understandable as it's a bit small. The write us link is right near the top on the What Is Deals.Woot? page, left hand side.

It says:

what is deals.woot?

If you have read that whole FAQ over there, and still have a problem/question you can write us

lavikinga lavikinga

Stats

Asked
Aug 30, 2012 11:34 AM
Asked By
djijr
Answered
6 times
Viewed
270 times
Voted Against
2 times
Voted For
2 times

Similar Questions

Related Deals

Not a farewell, just a forced redirect.

It's true, Local.Woot is no longer, but please don't despair.

Never-ending savings are still to be found on Deals.Woot each and every day, so come on in. Don't think of it as a time for tears. Think of it as a way to bring us all closer together under one roof.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.