questions → how to i inform woot that fedex lost my package?

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How to I inform Woot that FedEx lost my package?

Aug 17, 2012 5:54 PM

I ordered a TV from Woot a month ago. However, FedEx lost my package and said they won't be able to find it. They said that I need to contact Woot and have them file a claim. Once they have filed the claim, Woot will be reimbursed the cost of the item, which will then be reimbursed to me. Any help would be appreciated! This was my first purchase from Woot, talk about bad luck! Thank you!

ebeuscher ebeuscher

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vote-for17vote-against

Write to service@woot.com and they will handle it for you.

jsimsace jsimsace
vote-for8vote-against

@jsimsace: You win because you're faster than I am.

inkycatz inkycatz
vote-for5vote-against

Thank you! Have a great weekend!

ebeuscher ebeuscher
vote-for5vote-against

I was way off, I was gonna say that you have to summit the mountain near woot HQ in carrollton and speak to the mystic that lives in the cave.

dw1771 dw1771
vote-for4vote-against

@dw1771: I think the only mountains near Carrolton are at the mini-golf place in Euless or used to be landfills. But summiting one of those could be fun...

gt0163c gt0163c
vote-for5vote-against

@dw1771:

I first read that as "... submit the mountain ..." (as in bringing the mountain to Mohammed) and was about to post that dealing with service@woot.com is not that hard.

Fortunately, @gt0163c posted before I saw this and saved me a wee bit of embarrassment.

baqui63 baqui63
vote-for3vote-against

For the OP, I once had that exact problem. Interestingly, the day I contacted service@woot.com FedEx miraculously "found" the package and the original one made it to me a few days later. I think sometimes FedEx just needs a nudge from someone a little more powerful. Hopefully you have the same luck!

mkdr mkdr
vote-for2vote-against

@inkycatz: Thanks, but it's all about timing. I was about 15 seconds faster, which is amazing because I don't know how to type. I was actually hanging out on facebook, waiting for the BOC. NOT.

jsimsace jsimsace

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