Has anyone had a problem with bensoutlet.com?
I made an order for an item from bensoutlet.com on 9/6/2012 from a deal listed on deals.woot, and received a shipment notification email on 9/11 with a ups tracking number, but ups still shows that the item has not been dropped off to them to be processed for delivery. I've tried to contact them twice already using the only form of contact I could find (the contact form on their site), but I have yet to receive any response from them. I would really like to know the status of my order...
Does anyone know if there us a customer support number or something I could call to get more info?
Thanks for your response.
p.s. I am running into almost the exact same issue with dailysteals.com, for an order made the same day. No tracking number for that order, but my post for that can be found here: http://deals.woot.com/questions/details/b9f673f0-5605-4108-86b7-2a8732153d54/has-anyone-had-a-problem-with-dailysteals-com