questionshow can an email get "lost in the mail" for six…

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by debbiedunlap
asked 2 years ago

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I am only responding because I want to know the answer.

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Well, if your daughter is going to collage, that may be a reason she didn't respond for so long. :P

Jokes aside, apparently the email program will forget to send it. At least that's what it says on http://blogs.techrepublic.com.com/helpdesk/?p=151
"On occasion, an email program will essentially “forget” to send a message, even though it may be in the sent box. Generally, this is not an error on your email system."

Edit: Here, this may also help: http://tinyurl.com/3yv64e6

Another website says it could be "due to incompatible systems and human error behind the scene"

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I've put so many words here on deals today that I'm almost worded out, but here goes. Hopefully this will be clear.

You don't really say where the email started from, and you don't really say what the recipient email was, either. I'm making the assumption that your daughter reads her email on her phone, and this email is one she's used at least from the time your email was first composed. I'm making another assumption (and I'm pretty safe on this one), which is that you don't personally manage your own mail servers. Someone or someplace, other than yourself, manages your email.

Someone noticed something stuck in the mail queue on the server where your email gets sent to, on its way to other people, and just set it free without paying attention to the date on it. If it had been my machine, I'd have deleted it without thinking, but I doubt that whoever it was did anything more than push it on out...

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@armagedon: I can understand an email getting stuck in the outbox and maybe for quite awhile. But six YEARS. On top of that the email program I'd have used in 2004 is no longer being utilized. Heck, the computer that the email was sent from is no longer being utilized.

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@shrdlu: Sending email was from my server, a Bluehost mail host. My daughter's receiving program is Yahoo mail.

[edit]
Yes, both accounts have been active since before 2004.

[second edit]
Now that I think about it, mail server would have changed since that time period, though.

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@debbiedunlap: I just went off and looked at the headers from email from you, and (as I'd said) there is an intermediary (your hosting provider also handles your email). Somebody just noticed it was stuck in a queue, and let it go. It may even have been one that was already sent, at the time it should have been, but didn't get sent cleanly, and left a copy of itself behind, to languish.

Here's an amusement for you. We'd call that orphaned email a zombie.

Okay, everyone be nice, or I will explain the intricacies of SMTP, and also its predecessor, store and forward mailers.

[Edit] Yah, I know the bluehost, I saw it in a header.

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@shrdlu: So even though I switched my account to a dedicated IP and cancelled my former account, the mail might still have been stuck somewhere?

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I believe cyber gremlins exist.

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@debbiedunlap: Absolutely. Cancel away, it won't matter. If you sent a letter to me, it's the same thing. Maybe it falls behind the seat of the mail truck, and they only find it when they're about to turn the old truck in. Then they drop it back into the system, and Voila! I get the letter.

Here's something fun and obscure. I used to send emails by connecting directly to the server, and typing it all by hand. No, this is NOT normal, but it's a pretty common geek thing from back in the day. Mmm, four character commands [EXPN, RCPT, HELO, and my favorite, EHLO].

[Edit] Pity your daughter's not physically close to me. I could look at the headers of the email she'd received, and tell you what had happened.

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@debbiedunlap: Ya, I agree that six years is much longer than it should be for an email to send. Yahoo should be fine, however I've never heard anything about Bluehost mail being good or bad.
You could always ask Bluehost themselves if none of us are able to give you an answer(They have one of those nice online live chat things): http://helpdesk.bluehost.com/

Edit: Those gremlins are also called furbies.

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@armagedon: It has very little to do with Yahoo, and the folks at Bluehost are not going to know the answer either. Some guy just type mqueue (or the equivalent) on the command line, and said "dang, there's some mail needs to go out". This is only one possibility.

Whoever noticed that there was mail that needed to be pushed out is simply not going to register that it was a big deal.

[Edit] I'd vote against asking them about this, but that's just me. It's not like anything was broken. They could go off and look at the logs and say "Yup, we sent an email from you to your daughter at yahoo" but they can't go back in time and look at it from before it was sent.

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@shrdlu: Thanks for the very sensible explanation. I'd never have imagined that a file would have languised for six years without being noticed.

I still have to wonder if there aren't mysterious little cyber gremlins causing the mischief!

[edit]
I forwarded the explanation on to my daughter. I wonder what the record is for a lost email. This has to be a pretty spectacularly long time.

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Oh Man! This is fascinating! This has Lifetime Movie potential written all over it! Just imagine the implications of what a zombie email showing up could do to some one's life.

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Could the email have been on a server that was on a FedEx plane that crashed in the ocean and then washed up on shore and was finally delivered when the last survivor of the plane crash was rescued?

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@shrdlu: Ha!! Thanks!! He should be clasping my lost email in his fiery little clutches!!

@lavikinga: Ooooo!! You're right!! Folks would probably think it wasn't a feasible plot, but we now know that it IS!!

"Heather, will you marry me? If I don't hear back from you, I'll know that you don't love me and I'll never bother you again."

@theoneill555: And the email's best friend was Wilson?

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@debbiedunlap: Well if some guy is going to propose via email, then he deserves to have said email lost for 6 years.

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I keep expecting to lose power. As of 3 pm today we had nearly 8" of rain. Nicole is STILL pouring down on us.

Maybe the hurricane caused the email to float to the surface!

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@hobbit: Maybe he was in Afghanistan. Or the Arctic. Or the Antarctic. Or on the island with Tom Hanks.

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@shrdlu: Can I have the cyber gremlin, too? He's cute.

@debbiedunlap: Wilson is a great listener and that makes him a good friend.

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This does make me wonder how many emails I've missed getting over the years. This lost email had important information in it.

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@debbiedunlap: Lost emails are not something you can worry about. It's actually pretty rare (lost mail is more likely than lost email), and you said you'd switched servers in any case.

My sister-in-law likes to resend photos that she's sent me. I recently got in trouble for congratulating her on the birth of a grandchild that was six months old, and that I'd already congratulated her for, the first time she sent the photo. Oops. Lucky for me that they all think I'm eccentric, which is what they call crazy people who are not poor.

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@theoneill555: That cyber gremlin is actually the official BSD mascot. I have it in miniature, stuffed, in a 10 inch stuffed, and in all sorts of other places. Most of my computers run either OpenBSD or FreeBSD.

Maybe I'll post a deal for the doll... Nah, I don't want to crash their servers. Here's a link right to it.

http://www.freebsdmall.com/cgi-bin/fm/bsdbeanie?id=hYGTaj4R&mv_pc=151

I love my little daemons. I even have a frisbee (gift from a friend, not my style, but still, funny).

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@shrdlu: That's close to the gremlins I'm familiar with. Google "Gus and the Gremlins." I loved the book when I was a child. Having a Dad in the military who flew and who avoided the Flight Surgeon like the plague made me appreciate what the gremlins did for Gus even more.

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@shrdlu: I like it. Thank you for the link. Now I will have to add one to the weird menagerie on my bench at work.

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Could have been the result of a restored backup...

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@lavikinga: Instead of a Lifetime Movie, it sounds like it could also make for a pretty unnecessary sequel to "The Lake House."

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@chaosamoeba: Ah, don't be hatin' on Sandy. She's had it rough lately.

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I just the other day got...an Internet was sent by my staff at 10 o'clock in the morning on Friday. I got it yesterday [Tuesday]. Why? Because it got tangled up with all these things going on the Internet commercially.
[...] They want to deliver vast amounts of information over the Internet. And again, the Internet is not something that you just dump something on. It's not a big truck. It's a series of tubes. And if you don't understand, those tubes can be filled and if they are filled, when you put your message in, it gets in line and it's going to be delayed by anyone that puts into that tube enormous amounts of material, enormous amounts of material.

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@chris12345: It's a quote, a rather famous quote in fact, from the late former Alaska Senator Ted Stevens that resulted in widespread ridicule of said Senator for his lack of understanding of the Internet.

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@durkzilla: You're right, it's all a quote. It would have been more amusing if:

The poster had ever posted comments before (so we'd have some familiarity with whether or not it was meant to be funny).
The entire item was encompassed in quotes.
Some effort was made to provide guidance that the first paragraph (which I recognized, dimly) was part of the second paragraph, or connected to it (and yes, I saw the ellipsis, but in this case, it wasn't enough cue).

In addition, yesterday was indeed Thursday.

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@durkzilla: wait isn't he the bathroom senator? OH SO NOT wanting to talk politics with you people.

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@hobbit: No, you're thinking of another of our illustrious leaders, Larry Craig from Idaho.

Ted Stevens is best known for the "series of tubes" quote, the "Bridge to Nowhere" project, being convicted of using his political power to get free home remodeling, and being reported dead, then not confirmed dead, then definitely dead in a plane crash.

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@durkzilla: I hate like crazy to defend dead Ted, but his conviction was overturned (misconduct by the prosecution, or in that case, persecution).

Not really anything to do with email, though. For further political commentary, alt.politics is over thataway ==>>

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@durkzilla: oh right the home remodel and federal prosection, right before he died in the plane crash.

shrdlu wasn't it overturned basically because he said he wasn't going to run for re election again? Just sayin'

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@hobbit: No, it was overturned for righteous reasons. Prosecutorial misconduct is always unacceptable. One of the prosecutors accused of this misconduct actually committed suicide, presumably to avoid this matter. The misconduct was egregious. Ted Stevens was indeed unethical. It would have been a simple matter to stick to the facts. That they did NOT do so is both disgusting and sad.

In addition, it was overturned more than a year ago, so it was not right before he died in the crash. The original conviction was before the 2008 election, as I recall.

Still, it has nothing to do with the vagaries of email, and whether or not there was magic involved in the delivery of Debbie's mystery missive.

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3 words Microsoft Exchange Server
the first word is key! Picture an ISP with an array of severs. One becomes hung or they didn't pay licensing and there is your little email in the queue
This happened where I used to work we had Lotus Notes on the front end. Imagine a large hardware corporation not mentioning names but think orange. We did an overnight server move involving semis. One little server didn't make it. Fast forward 3 yrs when another goes down and Mgt being cheap says hey I remember seeing one of those in a closet. Tech Guy or gal hooks it up and people start getting REALLY old orphaned emails. Voila

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@emeraldjewelstn: I believe that it's very unlikely that an ISP is going to use Exchange, with the frightening overhead and instability. Yes, I'm aware of how often giant (and even mid-sized) corporations do this, but they just don't scale, and they don't hold up to the assault.

I don't mean to sound crabby (well, maybe a little), but it just seems that you are really reaching on this one.

[Edit] Edited for crankiness (I'm not as nice as I could be in the morning).

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There are many possibilities, but the most likely one is that the server was decommissioned six years ago with mail still in the queue. And then someone found it in a closet and wondered if it would boot up :)

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@shrudu - It scales well now, and many ISPs host it for calendaring, but it sure as hell didn't six years ago :)

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Thanks to everyone for explaining what probably happened in understandable terms. I've never had an email go awry for soooo long. Was a very curious situation to me.