Deals.Woot

For anyone wondering, I was about to jump on this deal: http://deals.woot.com/deals/details/a5d561c6-0fab-452d-8265-c573d6e7dc4d/uni-ball-signo-207-gel-pens-24-pens#3

These pens are great! But I don't know if buy.com is.

Note: One of my biggest concerns is that they apparently charge you a monthly "loyalty subscription"... just by giving them your email address! This seems outrageous.

I haven't had a problem with buy.com. I don't buy a ton there, but everything has been fine when I did buy.

@sfeitler: You have a good point - one that I bring up a lot when questioning the effectiveness of MyWOT. Thus I don't really listen too much to the actual percentages (score). Rather, I look for negative/positive feedback. Also, the score can be buffed up by fake accounts - but fake reviews are much easier to spot!

I've never had any problems with them, I've bought from them several times.

This topic reminded me that Buy.com owes me a refund. They never refunded me. Now I'm on hold with Paypal to clear it up. Never buying from them again.

i think most of the negative things that have to do with Buy.com are very similar to a lot of the negatives against Amazon.

Both run a "marketplace". While both are quite reputable, sometimes a crappy vendor sells via their marketplace and causes issues. Watch what vendor is actually selling the item & then make a decision about the purchase.

also, i know i'm definitely someone who doesn't go back to give a good rating, but one who yells LOUDLY when i am unhappy with a site. i'm certainly not the only one on the internets. just something to take into account.

I have bought a few things from Buy.com including some big ticket things, never had a problem.

I bought a DVD from there once and then got spammed to death with emails from them, turned me off forever. Good riddance.

The problem that I have had with Buy is that they sold me a refurb 360, http://www.buy.com/pr/product.aspx?sku=210790818 a while back. It is stated that it came with a 1 year manufacturer warranty, activated by the customer upon arrival. No problem, right? Called MS and they called shenanigans, called buy.com and asked what was up and they didn't know, so I asked for a refund, got the runaround for 3 months, at which point they said that the 90-day return policy had expired. Filed a complaint with the BBB to which they responded twice by copypasta of their return policy. Finally, (a year after the initial transaction) they offered a partial refund, which I accepted. They said that they refunded by PayPal account.

Guess who's PayPal account is still empty?

I had one problem long ago when I bought something. After completing the buy, you had a chance "to win" something by taking a survey. Didn't take the time to read the small stuff. The survey signed you up for some service and they started to hit my credit card. My own fault really. Buy.com has good stuff and decent price, just don't do any of the crap after you've completed the sale.

I have been buying things from buy.com for years and I have never had one problem. I even store my info with them to make check out that much quicker

I've bought a bajillion items from buy.com over the last .. uhh, many years. Buy.com direct has always treated me well, and has given me exemplary service. Buy.com Marketplace Sellers have always treated me well, but I understand that since Marketplace Sellers are just normal people like you and me, there is the possiblity of fraud (just like Amazon Marketplace or eBay).

Literally, YOU could be a marketplace seller, and nothing except the fear of getting caught will prevent you from ripping someone off. However, it seems that most people just want to do good business.

In 10+ years of shopping on Buy.com Marketplace, Amazon Marketplace, and eBay, I've only been ripped off ONE time on eBay - and it was from a seller that I had done business with before. They did one round of good business, then did another round and split. I was out $60 on some Magic: The Gathering cards. (you can stop making fun of me now).

Sorry you had a bad experience, but things have gone well for me!

I've only placed 1 order on buy.com and i didn't have any problems.

I'm pretty sure that WOT scorecard is only going to list poor experiences since %99.9 of people don't post reviews, and the ones who do usually have a bad experience.

Here is my situation. I bought Planet Earth Blu-Ray from Buy.com, it was apparently from a marketplace reseller, they send me the UK one.

I contact Buy.com, they tell me to deal with the reseller, I work things out with the reseller and send the merch back and get a message from Buy.com that says they'll refund me. Fast forward to when this topic shows up, still no refund.

I contact PayPal, they contact Buy.com, Buy escalates my dispute to a claim and tell me to deal with the reseller, when I explained I had already and have received the refund confirmation e-mails, they send an address to PayPal to have me send the item back TO Buy.com even though they didn't sell it to me in the first place.

I contact PayPal, wait a few days for a resolution. They find in Buy.com's favor because theres no way I can send the item to them when they've already communicated to me to send it back to the reseller. Buy.com has cheated me of my refund.

Are they really that bad? Yea, they really are.

I've bought from them occasionally over many years. I've used Google Checkout and their own payment system and never had a problem with them.