Cold corporate Robot claws?
After 3 years, and $16K worth of purchases, I must say goodbye to Woot. While Woot used to be a nice friendly place, with funny notes, and decent support from above, Amazon has turned it into a money grubbing machine, that no longer appears to care about anyone.
Why would I say such a thing about everyone's beloved woot? Simple, I had to contact Customer service. Now, let me make some distinctions here. When I say Customer Service, I do not mean the forum mods, I mean the random drones who I waste time sending Email to, but never get replies from the same person. This does not build my confidence that when it comes time to get my refund on the item I don't want, that they'll be able to follow through, or even agree to the terms set forth by random name on Email stamped as random case number whatever.
This isn't just a giant rant, albeit I'd love nothing more than to rip into the soft underbelly of this abomination. instead, I offer constructive criticisms in the next few posts.