questions → shipping snafu: 2 for 1 from shirt.woot?

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Shipping Snafu: 2 for 1 from shirt.woot?

Aug 15, 2012 5:23 AM

So I bought one of the ninjas around the water cooler shirts a while back from woot (July 25, to be exact). More than a week went by and I saw that the item still had not shipped yet, so, on the 10th day, I decided to send an e-mail to customer support asking about my order. Unfortunately, the 10th day was a Friday and, as such, my e-mail wasn't replied to until after the weekend, which I didn't really have a problem with. The following Monday I got an e-mail from a Kelly stating that she resubmitted my order and upgraded it to 2-day shipping so that I would get it A.S.A.P. I replied with a thank you and I was content. A couple of days later my order was shipping out, and two days after that I received it. All was well with the world. Yesterday, however, I received another package from shirt.woot, but I hadn't ordered another shirt. I opened it up and inside was another of the same shirts. My question now is: what do I do with the shirt?

@thefenst @thunderthighs @prettywootprincess

greciandelight greciandelight

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vote-for22vote-against

Happy Birthday!

(and thank you for your honesty)

thunderthighs thunderthighs
vote-for7vote-against

@thunderthighs: Heh, I figured as much. I just wanted to make sure. I would've sent it back if necessary (provided I didn't have to pay for the return shipping). I guess one of my lucky friends will now be able to match with me.

I'm thinking that some of the Woot staff was hanging around some water cooler all distracted-like and the shirt simply ninja-ed itself onto a FedEx truck to escape. That's the only logical explanation that I can come up with.

greciandelight greciandelight
vote-for9vote-against

@greciandelight: It's possible the SmartPost snail hit a speedbump. Those can take days to cross.

thunderthighs thunderthighs
vote-for3vote-against

@thunderthighs: I like my story better. :|

Also, to whomever amended the title, good word choice. I approve.

greciandelight greciandelight
vote-for5vote-against

@greciandelight: I reworded it. I wanted to make it more clear after I added the tags. Glad you approve.

thunderthighs thunderthighs
vote-for2vote-against

This just happened to me as well.
I ordered a couple of shirts from the kids side sale. One came, the other didn't. Tracker showed only "tracking info received". A note to service along the lines of "hey, can you track this" resulted immediately in a new shirt. 1 week later (today), the original order arrived.

I now feel guilty.

j5 j5
vote-for1vote-against

@j5: That's pretty much the same boat I'm in. At first I was all like, "woohoo, free shirt", but that quickly subsided, which led me to posting this.

greciandelight greciandelight
vote-for1vote-against

Do you still have the extra shirt? I was hoping to find it in a size M for my husband. I was bummed that I missed buying it. If you still have it, and it's an M, then I'd like to buy it from you. :o)

pinkterrier pinkterrier

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