questions → issues with firefox and adobe reader/acrobat

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Issues with Firefox and Adobe reader/acrobat

So I'm having an issue with PDFs and firefox. Well all of my browsers, but Firefox is my primary browser.

Whenever I click on a PDF, it opens Reader (as opposed to opening in browser or giving me the option to open or save the file). Or rather it fails to; I get a message saying it cannot be opened. Most of the time it doesn't open in my browser either, which is what I was going for in the first place.

I've tried disabling every adobe related add-on I have, but that didn't seem to cut it. I've also tried uninstalling/reinstalling Reader.

Some BG info - running Windows 7 64 bit, using Firefox version 3.6. Latest version of Reader. Reader is set as the default PDF program so I don't really see Acrobat being involved as an issue...but if you think it might have something to do with it, please do say.

by thedogma
asked 2 years ago

4 Answers answer

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I was having the same exact problem in XP. I upgraded to Windows 7 and the problem went away. Did you try downloading a firefox add-on for Adobe? You may already have them all though if you were disabling them.

coondogg97
2 years ago

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thedogma, try the instructions at this page:
http://support.mozilla.com/en-US/kb/opening+PDF+files+within+Firefox#Check_Firefox_settings

I got my acrobat settings messed up once so that it wasn't using the plugin, and I think the first thing on the support page solved it for me.

sfeitler
2 years ago

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It's working off and on. I'm still getting the error message. I think it might be an Acrobat issue. I'm going to try changing the default PDF program to be reader over Acrobat, and play with the tweaks the firefox page suggests. Thanks for the help!

thedogma
2 years ago

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Do yourself a favor. Dump Adobe Reader and move to Foxit. Right now Adobe productes (reader and flash) are the top method of gaining access to your system. They are cross platform, so having a Mac doesn't save you. In last years Pwn to Own contest the MacBook Air was hacked first (in a few minutes) via a previously undocumented exploit in (I think) Reader (it may be been Flash).

So, go to http://www.foxitsoftware.com/pdf/reader/ download and install. Then either uninstall Adobe Reader (best) or make sure documents open by default with Foxit. You will be glad you did. In addition to being safer, Foxit is also faster.

wilfbrim
2 years ago

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