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New Bug, bugger it all! I am logged in but can't vote.

That's it. Had trouble posting a comment and then it duplicated itself.
I've logged out and back in with success but am still getting the "Hey, you have to buy woot stuff" notice.

Edit: 30 seconds after posting this question, it seems to have been resolved but I'm leaving this up just in case. Staff can delete if need be.

by lavikinga
asked 2 years ago

7 Answers answer

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vote-for5vote-against

This is ALWAYS a synchronization problem with account.woot.com and deals.woot.com (deals has to know you bought something to let you vote, and if it can't ask account whether you did, it's not going to let you play).

This was how all this scary mess started from yesterday, so I'm just giving a slight heads up to the terrible duo, @shawnmiller and @josefresno.

No reply necessary, but just in case things are starting to be wonky again, I'm poking you.

shrdlu
2 years ago

vote-for3vote-against

that happened to me yesterday I just refreshed the page and all was well.

hobbit
2 years ago

vote-for5vote-against

@hobbit: That's what I thought should've taken care of that little gremlin as well, but even logging out, quitting my browser and logging back in gave me the same results. I didn't clear my cache and I of course allow deals to bake cookies in my browser's oven as well. It was just weird how one minute I was fine and the next thing, there was that sinking feeling and a band playing in the background.

lavikinga
2 years ago

vote-for3vote-against

This happens to me all the time, except some times I can't even get back in for a bit.

Normally what fixes mine is closing the browser and reopening.

hackman2007
2 years ago

vote-for3vote-against

@shawnmiller and @josefresno: I believe that there are ever increasing errors on the account.woot.com side, rather than on deals. I've watched the authentication just vanish from one click to the next, and I'm really apologetic that I don't currently have a test suite of machines to check on this. I don't believe that the account.woot.com world is your responsibility, but you might consider passing this along to whoever owns that process/server.

On the other hand, maybe you do have ownership of it, in which case I've already reached the source. I'm not seeing any one thing lead up to the loss of authentication, but I will try to start paying attention to what precise actions I'm taking that seem to lead up to it.

shrdlu
2 years ago

vote-for3vote-against

@shrdlu: Thanks for the heads up.

We did a funny thing and made sure we patched all our web servers to fix an ASP.NET vulnerability. This caused some unexpected and wicked problems as the patch made its way across all machines in the cloud and in the data center.

This left a portion of our members in log in hell, just prompting them to log in over and over again. I'm pleased to report we're in good shape now, and the error log is slowing to a crawl.

If you really want to geek out you can read the section about Persistent Forms Authentication Cookie Behavior here: http://weblogs.asp.net/scottgu/archive/2010/09/30/asp-net-security-fix-now-on-windows-update.aspx

shawnmiller
2 years ago

vote-for3vote-against

For those who were interested, or curious, here's the write up on the specific bug that Shawn was referring to.

http://blog.mindedsecurity.com/2010/10/breaking-net-encryption-with-or-without.html

Ah, Microsoft, the infosec world has such a love/hate relationship with you. Yes, you provide full employment, but your bugs are so predictable.

shrdlu
2 years ago

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Hey, log in or sign up first!

Whatever it is you're trying to do can ONLY be done by registered, logged-in Deals.Woot members. Why? Because they're better people than you. Don't worry: you can easily improve yourself by logging into your Woot account or signing up for a new one.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.