questionshave you ever had usps lose a package?

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I shipped a package to someone w/tracking and insurance. They left a note at the recipient's house saying they couldn't find a safe place to leave it (aka the mail deliver was a lazy ass and didn't want to get out of her truck...) and to pick it up at the post office.

The recipient went to the post office the next day to pick it up... they said they didn't have it. So I called the PO and they again said they couldn't find it. I described the package, they looked, still they couldn't find it. The next day they called me and said they found it.

Such competent workers...

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Yes, I mailed my friend's books from Boston to the LA suburbs for him via media mail. It never showed up, and a month later, the USPS sent me a lost mail letter. In fact, they even sent me the mailing address which had been clearly cut from the box from under the clear packing tape, and the postage sticker that showed the class of mail, and how much postage was paid.

The form letter told me to send a list of the missing contents and they would try their best to locate it. I sent a list of all the books packed in the box, but of course, the package was never found. The form letter also offered a refund on postage if the package was not found. The box was pretty heavy, so I can't shake from my mind the idea that some unhappy postal worker merely cut the label off the box and had it found in the mail process, and that they gave me the postage sticker also so that I could apply for a refund. I guess that's what they thought was fair.

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I should also say, I never ship packages by USPS now without signature confirmation, which includes detailed tracking. Also, the lost mail letter recommended I always include the delivery and return address inside the package, just like with airline luggage. Interesting story, my sister also had her international air luggage lost for over a year.

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My story: I bought a book off a third party on Amazon. They ended up taking forever to ship it. I bought through Amazon direct so I could have it on time. Second package arrived while I wasn't home. Brought it to post office a few days later and refused delivery. A month later still no refund. I contacted the seller and they responded with form letters. I contacted Amazon and they said that there was no proof that I had refused delivery.

Thankfully after I filed an appeal and showed that the seller wouldn't contact me, they didn't have insurance on the package, and that USPS doesn't track. Amazon, being the awesome company they are, gave me a full refund.

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@nam1123: Addresses on the inside is a great idea- never would have thought of that.

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not USPS but had ups leave a package at a building that burned down the day before delivery, having a clean-up crew guy signed for it (is what we were lead to believe). Package was never found (had $3000 worth of broken camera equipment being sent for repairs) and was denied insurance because it was signed for. Will never ship UPS again.

oh and 1 time the USPS guy left a package in one of those community lock boxes (in apartment complexes) and never put the key in my box until 6 weeks later when someone else got a package. This worked out because PayPal gave me the full refund for a lost in transit package.

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Yes. I mailed it, bought delivery confirmation but no insurance. The package gets tracked about halfway to its destination, then stops. The post office said I need to wait FORTY FIVE days before they could look into it. After 45 days, they just say...yep we lost it...but you don't have insurance. We can refund your shipping charges if you fill out these 5 pages and mail them in. Should take 6-8 weeks.

UGH. I hate USPS.

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Only when it changed hands from USPS to China's Postal Service. I'm not sure exactly whose fault it was but I'm leaning toward China's Post...

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They have never lost a package but I did have a first class letter with a postal money order get lost in the postal vortex for 6 weeks... The PMO was payment for a laptop I needed for a trip... Needless to say that didn't happen, I ended up sending a personnel check and receiving the laptop after the trip... A month later I get a phone call... Guess what just arrived in the mail...

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All the damn time. I absolutely despise USPS and hope they all get shut down.

Do NOT try to call their customer service either, it will just piss you off even more.

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@iggz: OH MY GOODNESS. THEIR SERVICE ANNOYED ME SO MUCH. Worst automated system ever. If I remember right it's like 3 3 3 2 to get to a live person.

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Yes.
Wifey - STUPIDLY, AGAINST MY VOCIFEROUS OBJECTIONS - sent The Boy (now grown) a box full of all his yearbooks from school & college and all the videotapes of his childhood, sports, etc.

All we got back was a hunk of box they said was found behind a machine in a sorting-facility.

It seems she also "insured" the box for $1,000 - which explains why some lowlife tore it open and trashed all this PRICELESS stuff.

For the record, they will not just pay whatever you insure it for - it's up to YOU to prove that the value is what you claimed.

What would all the videotapes and pictures from your childhood be worth to YOU?!

We managed to get copies of most of the yearbooks, but NONE of them were signed and such like the originals...

NEVER AGAIN!!

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I've had incidents where packages were stolen from my doorstep. I heard of similar incidents in the area as well, so I ended up having packages delivered to the office instead or held at the post office if no one was available. It's a bad world out there.

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Are you asking a question or making a statement, its a given if you dont track it, :)

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I've been an ebay seller simce 1998 and I have only lost one package out if the thousands I have sent. I was probably my own fault too. I once sold a couple of barbie dolls and the only box that would fit the 2 dolls was an old VCR box. I didn't get a chance the block out the words on the box and low and behold it vanished. The good thing now is when you do your shipping through ebay, you get a lower rate and confirmation tracking all wrapped up into the price of postage so there is less of a chance of stuff not getting to where it needs to get to.

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Yes, I ordered some things from China. China shipped my items through the usps using express mail. the mail carrier left the tan pick-up slip at my door. I went to the post office the next day. they couldn't find my item. to make a long story short, I checked my article number through track it, they mistanekly re-shipped my stuff back to China. They told me I had to contact the seller and ask them to re-send b\c they made a mistake. Ok, if you know anything about them, they rarely respond. Needless to say I was livid. It just happened so I don't have a final result.