Have you ever had USPS lose a package?
Did you know that if you don't have return service on a package, they don't track it if delivery is refused?
I shipped a package to someone w/tracking and insurance. They left a note at the recipient's house saying they couldn't find a safe place to leave it (aka the mail deliver was a lazy ass and didn't want to get out of her truck...) and to pick it up at the post office.
The recipient went to the post office the next day to pick it up... they said they didn't have it. So I called the PO and they again said they couldn't find it. I described the package, they looked, still they couldn't find it. The next day they called me and said they found it.
Such competent workers...read more collapse
Yes, I mailed my friend's books from Boston to the LA suburbs for him via media mail. It never showed up, and a month later, the USPS sent me a lost mail letter. In fact, they even sent me the mailing address which had been clearly cut from the box from under the clear packing tape, and the postage sticker that showed the class of mail, and how much postage was paid.
The form letter told me to send a list of the missing contents and they would try their best to locate it. I sent a list of all the books packed in the box, but of course, the package was never found. The form letter also offered a refund on postage if the package was not found. The box was pretty heavy, so I can't shake from my mind the idea that some unhappy postal worker merely cut the label off the box and had it found in the mail process, and that they gave me the postage sticker also so that I could apply for a refund. I guess that's what they thought was fair.read more collapse
I should also say, I never ship packages by USPS now without signature confirmation, which includes detailed tracking. Also, the lost mail letter recommended I always include the delivery and return address inside the package, just like with airline luggage. Interesting story, my sister also had her international air luggage lost for over a year.read more collapse
- Oct 27, 2011 8:44 PM
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