Would you like to hear about customer service?
So I work in customer service, and it still amazes me how many people call with a legitimate problem and think they are the best person in the world and they know everything. Being mean to someone who is trying to help you, gets you nowhere, and yelling at someone who had nothing to do with your issue is immature. Now, a valid reason to be mad is when the representative is not even listening to you. For example, I called Expedia to book a specific hotel, wanted it for 30 dollars cheaper. Instead of the rep even acknowledging that I was asking for a credit, tried to put me in the slums at hotels I already knew I did not want. Eventually, I got tired of her ignoring my questions and told her I would book online and I hung up. Was I mad? Yes. Did I yell and scream about it? No. She was in India, it is not her fault she is not educated. So how many of you feel bad for something you have said to someone helping you and what was the situation?