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Old Woot coupon codes and New Woot are not jiving. What is going on?

Jun 14, 2012 8:12 PM

I tried to use a $5 coupon from @Jumbowoot on a woot.plus purchase, but it was applied for only $3. That doesn't seem right. I chose not to use it yet, hoping that I can use the full $5 once an error is fixed (I hope).

Was there a conversion factor that I was not aware of? Old woot bux are worth only 60% of new woot bux?

Have any of you come across this yet?

lumpthar lumpthar

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vote-for4vote-against

the one time I tried to use a coupon linked to my account from the pre-site redesign days after the site redesign I had no problems. I purchased one of the weekly event shirts from shirt.woot (obviously)

natedogg828 natedogg828
vote-for5vote-against

What was the specific item you were trying to buy? I just tested with a $5 coupon on one of the tents and it looked like it applied. Maybe the value of your coupon was incorrectly added? If nothing else, you can place the order then email service@woot.com to have the coupon deducted properly, as I know several people ran into similar problems (although this is the first I have heard of the incorrect coupon amount being deducted)

lichme lichme
vote-for8vote-against

I had issues with my coupon codes, I emailed support service@woot.com , they sorted the whole thing out....

A special thanks to Woot support: Riley and Kelly.

caffeine_dude caffeine_dude
vote-for6vote-against

@lichme: It was a pair of pairs of the $1.50 headphones from woot.plus
(edit)
$3 for the order, $5 for shipping
Coupon should be $5, but only worked for $3.
Left $3 for the headphones and $2 for shipping, for a total of $5.

Is there a minimum $5 order now?

(edit)
I have emailed service@woot.com to see what's going on.

lumpthar lumpthar
vote-for10vote-against

@lumpthar: That's the thing to do. I'm sure they'll be able to sort it out.

jumbowoot jumbowoot
vote-for14vote-against

@lumpthar: Weird, everything on our side looks correct and it should work for $5. No worries though, I went ahead and manually applied the coupon and refunded you $5.

denniswkam denniswkam
vote-for7vote-against

@denniswkam: You rock! Thanks, guys!

lumpthar lumpthar
vote-for11vote-against

In Future Woot, there's a difference between discounts applied to the subtotal, and discounts applied to shipping. Sounds like your jumbowoot coupon was for $5 subtotal, while your subtotal was only $3.

If you see some other behavior, or if you're concerned with how it works for your specific order, please contact service@woot.com (as you already have) and they'll help you out. They're the professionals about this kind of stuff, I'm just the guy trying to break stuff.

riknik riknik
vote-for2vote-against

I used a coupon just yesterday, and it worked fine. For what it's worth.

tsfisch tsfisch
vote-for0vote-against

@riknik: Trying to break stuff? That sounds cool! I'm good at that...any openings there?

jsimsace jsimsace

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Jun 14, 2012 8:12 PM
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lumpthar
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Not a farewell, just a forced redirect.

It's true, Local.Woot is no longer, but please don't despair.

Never-ending savings are still to be found on Deals.Woot each and every day, so come on in. Don't think of it as a time for tears. Think of it as a way to bring us all closer together under one roof.

Sorry

This is only for people who have bought woots

We restrict voting to users who have purchased something from one of the other Woot stores. It's not just because we want your money (which we do) - it's the best way to be sure all the votes are coming from real people and not spam-bots or phony accounts. The best way we can think of, anyway. For now.

You can always get voting rights by buying something from one of Woot's other sites:

Purchases through Deals.Woot don't count, because in that case you're not buying anything from us. And we don't have your account information for those purchases.

If you think you've bought something from Woot before and still can't vote, make sure you're logged in with the same account you used to buy from us.

Geez, why so negative?

You have to vote up more before you can vote down.

Don't get us wrong. Negativity has its place. And downvotes are just as essential as upvotes when it comes to making Deals.Woot a useful place to find deals.

But when your votes lean so heavily toward the dark side, we have to wonder. Go vote up a few things. Accentuate the positive for a little while. It'll do you some good, and it'll do the site some good, too. Then you can get back to dealing out the smackdowns, OK?

Too late, we all heard you!

Hmm... you're wanting to take your vote back?

Well, that's a bit tricky. See, we do a lot of stuff with your vote, using it to work out the popularity of what you voted for, compare that to all the other things voted on, tally up our leaderboard, work out your reputation. Someday we'll do a little cartoon showing just how hard your vote is working.

Anyway, taking votes back messes all that up, so we give you five minutes, in case you just mis-clicked. After that we've got to say no take-backs. Luckily, votes are free, so feel free to throw them around left and right wherever you see fit.