questionswhat's the best "line" you've been told when…


So, did Terrance get the sales commission? I think I would have gone somewhere else to buy the car if I got that "advice."


"Very reliable!" - Yugo salesman, circa 1987.


@benyust2: Heh, don't know but that wasn't the only talking to he got because of me. He also messed up in the area of percentage rate for the financing. That was one of my two almost walkouts. I stuck with him because I like the dealership and their service department. Every time he left me to go hunt up something, I researched on my iPad.

I also love when you decline their service contracts in financing, they send in the financing manager to try again. I just picked up my ipad and started surfing the internet. When he asked, I told him firmly that I had already told the other gentleman that I wasn't going to buy them and my mind hasn't been changed.

"I'm not here to irritate you."

Me: Yes, you are. The other guy didn't get a yes out of me so you come in to try and strong arm me into it. I've bought cars before, you know.

He left.


The trunk description was great! I don't recall what lines of BS salesman have tried to feed me, but I do recall when I bought my previous Honda Civic I took a guy with me to minimize the BS. I made it clear I was the buyer and "Buddy" was there as a friend. Buddy never said a single word to the salesman. The salesman never spoke or made eye contact with me. He made his entire sales pitch to Buddy. When I responded, he answered to Buddy without looking at me. I drove a ruthless hard line with him, and got the car I wanted for the price I desired. When we left, Buddy, who'd in the past expressed disbelief in the continued prevalence of sexism, was practically apoplectic. He couldn't believe I wasn't furious, but I told him I dealt with that nonsense on a daily basis. That was 25 years ago. It was better when I got my next Civic 5 years ago in NM instead of TX. The salesman started out trying to talk to the guy I brought with me, but adapted and started dealing with me.


Never really heard lines like that. Worst I had was a Nissan salesman trying to convince me I needed a rear spoiler on whatever new car I got. Cause those FWD Nissans really need the extra downforce at the rear...

I went elsewhere.


@thunderthighs: When I bought my last car I had negotiated the price over email and finalized it by phone (dealt with a great fleet sales guy). So when I went to the dealership I had the check already written out. I still had to sit through all the "required" talk by the finance/paperwork person. But she gave up trying to sell me any upgrades when I showed her the check and asked if I could play with the squishy/car shaped stress ball on her desk while she talked. She did her job. I played with her toys. I got my car exactly how I wanted it (even without the dealership logo on the back). It is helpful to know how the deal ship staff works.


One guy pointed out how this little metal tab under the hood prevented it from shooting back into the cabin and decapitating me in the event of a front-end collision. Perhaps true, but a little too graphic and specific given all the other stuff he could have mentioned.


Auto dealerships: one of the truly worst examples of capitalism left. There are so many counterproductive and consumer unfriendly practices which persist. Having to sit through the "required" talk from the financing person is just one of them. My next purchase is going to be a cash deal. I fully intend on saying (if subjected to any of this BS) "We had an agreement to purchase this vehicle for this price. I don't want to hear anything about financing, or other garbage. Last warning. Any thing else and me (and my money) are leaving." I hope this will work.

Part of the reason for this kabuki dance is the fact that dealerships are, in many states, required by law. Tesla is trying to sell directly to consumers, and is having troubles in many states. Today, a NY law that would have shut down Tesla in NY was tabled (for now).



(from above)

The auto dealerships are very well politically connected in many states. They are responsible for large amounts of sales tax, as well as employment for quite a few people. This having been said, they are still an oozing ulcer on the leg of the free market in the U.S. I'm hoping that they are going to continue to push Elon Musk and Tesla. He has promised to fight this, and if necessary, file a lawsuit in Federal court and push this as far as he can. I'm thinking that the dealers are screwing with the wrong guy. First, I think that he has the law (or at least, the moral high ground) on his side. Business models should not be protected by law. Second: he has lots and lots of money to mess around with. Elon Musk is kind of a real life Tony Stark. He founded SpaceX, the company that makes the Dragon space cargo ship, because he thought it would be fun. He has the funds to buy both lots of lawyers and politicians.


@wilfbrim: It's always been a mystery to me why the two biggest purchases of most people's lives, their cars and their homes, are the ones with no fixed price, no published and vetted value by which to make a rational comparison before buying. The things we are supposed to haggle over like fishwives. Purchases we feel most vulnerable to being taken advantage of, where very often the most advantage is taken. Didn't the recent crash with people being romanced into purchasing homes they couldn't afford with smoke and mirrors financing teach us anything? We see the same twisted form of capitalism with car dealerships and soldiers here, where the kids are talking into spending far more than they can afford on extravagant vehicles that end up getting repossessed in a few months and their down payment is lost. It's bizarre.

I have been saying Elon Musk is the real world's Tony Stark since I saw him in an interview and was struck by the similarities.


The line about the bodies in the truck is pretty funny (although I'm sure he's used in many times), but the flat-out lie about the number of cylinders in the engine is pretty irritating. Glad to hear you told his boss about that one.

A few years ago, I was lucky enough to find a salesperson who doesn't give the same BS approach that most salespeople do. I've bought my last three cars from her. I keep going back to that dealership, even though I dislike their service department, because I like her low-key sales approach so much better than the usual high-pressure baloney.


We bought our first new car a few months ago. We didn't get many crazy lines or salesmen that didn't know the products. We did however get a few that thought we could be easily taken advantage of. We heard all kinds of crap regarding financing and low monthly payments. The guy at the Ford place said it was illegal to show me the invoice, then he tried to convince me that was the cost to build it and they paid MSRP. He tried so many different ways to convince us to pay more, even buying two cars when we said multiple times we were not buying anything that day. At this point we're only there to see what other kinds of BS this guy is going to bring to the table. Then we found out they didn't build the car we wanted (with navigation but no leather seats) but he could make some calls and the factory would build it for that branch. Of course that couldn't happen so we spoke to a manager about our experience and soon bought a new Elantra instead. I love that car.


I don't remember all the crap that I've been told. But I have a certain way of car shopping. I ask questions until the person gets flustered or gives up trying to give me incorrect information. So I'll ask a question. If they give me a wrong answer, I'll point it out to them. If they still say they are right, I ask them to look it up. I also ask about features on cars. I love to do this on new models because I believe that a salesman should know their product and I can find out really quickly if they actually know their product by opening up the car and asking how to do stuff. I've shown more than a few Honda and Toyota salesmen how to adjust and rearrange rear seats. It's actually kind of sad that these guys don't take 15 minutes to play with a cars interior. I mean, it's not like they get new models every week (In reference to new cars.) I also test their claims. One Honda salesmen said that the Fit could hold 5 adults. So I made them show me. I sat in the driver's seat. :)


Worst thing that ever happened:

In the mid-90s at the Bellevue, WA Chevrolet dealer, young son was asleep in the back of the Astro van but we kinda wanted to look at what they had. So we drove into a car aisle but realized this dealership was too small to do that so we started backing out. A salesman pulled a car out behind us to block our way out - we couldn't back out. We just waited, not getting out of the car. He finally pulled the car back in and we continued to back out. He flipped us off as we left. I immediately and talked to the sales manager.


I bought a car a few years ago from a Nissan dealership. The salesman was new so he didn't feed too many lines of BS and was actually pretty diligent about asking when he didn't know the answer to my questions. I told him what I expected to pay and he did a pretty damn good job of getting the price I asked for (despite my 30% off request. Once I had the price, I had them write up a deal sheet and took it to the bank to get a check.

When I brought the check back, I had to go to the finance office so they could transfer the title, etc. The sales finance manager told me I had to pay the $250 finance fee because I was financing it (through my bank, not them). I asked if she had a phone I could use and she passed it to me. Then I asked her for the phone number for the Better Business Bureau. She immediately back-tracked and said they would "waive it". I suggested they should probably save that fee for people that actually use their financing service. I probably wouldn't shop there again.


@gt0163c: Glad to know it's possible to skip the dealership logo on the back. That will definitely be part of negotiation on my next vehicle. Was glad to advertise for the dealer on our last car but recently the salesperson we dealt with (family friend) left the dealership because they wanted him to lie more. Really wish we could clear that name off easily now.


@omnichad: You can get those logos off the back of your car, it just takes time, patience, dental floss and a good hair dryer/heat gun. And you have to go slow so that you don't damage the paint job. But it can be done.

I was fortunate to deal with a really good sales guy and knew my car was coming from a different dealership (they had to "trade" for it since I wanted very specific features including a manual transmission). It helped that I was willing to wait until they had exactly what I wanted, was very upfront about shopping around and they knew I had no qualms about going to a different dealership in a heartbeat. You just have to be very clear what you want and how you want it and make sure they know you're not afraid to walk away.


Too much BS to recall. Actions speak louder than words though. I had a salesman struggle for an embarrassingly long time to back a car out of its spot for a test drive, while my brother and I debated how long to let him flounder before one of us took off the parking brake.

He was really quiet after that one! I didn't buy from them, but he was so afraid to tell us "no" it was laughable. But hey, we got to race (I mean, uh... test drive) a Challenger and a Camaro!


Not at a sale, but at my first scheduled service (a free oil change at 5k miles - only went because it's free. I build race motors - doing my own maintenance is nothing to me) - the service manager first tries to talk me into 900.00 worth of fluid flushes and filter changes (remember, 5k on the vehicle) and then proceeds to threaten that they'll need to mark down the fact that i declined these "required" services (nowhere in the manufacturer's book did it even mention most of these before 60k, lol) in case there's ever a warranty issue. I took it up with store manager, and after he more or less supported the SM's BS, i wrote a couple of good letters to the district manager and corporate. Got an apology and some vouchers, which i won't use in all likelihood.

stealerships are scum magnets. Anyone decent drummed out of the business leaving it to these self-styled type-A "sharks", all the while wearing cheap shoes, bad cologne, and street vendor ties.


In the market for a car so now I know better what I'm in for...


@omnichad: I took the logo off mine with a quality pressure washer without much difficulty at all and without any damage to my car. If you try it, just make sure you are careful and go slowly so you don't over do it.

Disclaimer: I am not responsible for the actions of any person who may read this. While I am starting to believe common sense is not so common, please incorporate it into whatever you do.


Somehow I missed your new car.... Congrats.

Every car I look at was owned by an old lady that only drove it to church and garaged it.
One guy must have noticed my expression of disbelief and said no this one really was.

I like to look far ahead of time, find a car I like, try to figure out what they paid for it. Watch it sit on the lot a few months and offer them what I think is fair. I then walk away and wait for the call back.