questionswhat's your advice for someone new to selling on…

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I agree entirely with only using PayPal for payments. eBay is full of scammers that bid on items, then play games with payments. They'll offer to send you a cashier's check for $500 over the cost of the item with a "friend" doing the pick-up and receiving the balance. When the "cashier's check" bounces, you're out the item, the cash, and probably having unpleasant conversations with the cops. Craigslist is even worse.

I actually had one try a variant with me. PayPal for payment as long as I'd ship to his "brother" in Egypt (iirc). Since there was no way to track delivery, once it arrived the buyer just files a "item not received" with PP and gets their money back.

PayPal only. Start with US-only at the beginning. Be very clear in your item description, particularly about the condition of the item. ALWAYS use a trackable shipping method (priority mail, UPS, FedEx).

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@duckcake: Is right, I get upset when I buy something and there is an imperfection but when the sellers says the item has this and takes a picture I can decide for myself if I still want it, and be happy with the purchase.

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@caffeine_dude: That's an excellent point. It will take a couple of days to get PayPal to confirm my new banking information, so that I can complete the seller information on eBay. This is fine, because I still need to get busy taking pictures. I have a friend who says that most things look best with a black background and good lighting, and when I look at similar items there, bad photography seems the most limiting of mistakes people have made.

I have many items that would sell for $5 or $10, and I'll stick with those for at least a month, until I build up a reputation.

{I can't help it. I just can't. At least my reputation won't depend on how many questions I ask. ;-) }

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@shrdlu: To get the best price for high value items you may need to sell smaller items and build your rep. When people see a rep of 0 they get nervous.
What I am saying if you have an item with a 'value' of $300 and several items with a 'value' of $10 sell the $10 items first, to build your rep from feedback. Follow up with your customers and say something like 'I hope you found your purchase to your liking please do not forget to leave feedback it is important to me as a seller.'

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Pictures speak 1,000 words. Take many many and then sort which one doesn't have a blur or is lighted just right. Additional photos of close up imperfections if not obvious is always good. Presentation is important too. Also description. Work for your money and you will get more. I see more and more people put nothing or "good" as the whole description. NO. Sell it to them, describe every and anything. Be a pitchman (girl).

If you don't want to ship internationally. You can restrict those people from bidding/buying your items in the buyer requirements.
Just a suggestion, hit the "preview your listing" before you hit the "list your item" button. To see if it's the way you actually wanted it.

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i hadn't sold anything in a few years and just before Christmas i listed an expensive item. ebay held my money for what seemed forever. i think it was less than 21 days but still. thankfully the buyer was happy and filled out good feedback, so no snags. you may get the funds hold at first, it's just their protection. they do release shipping costs if you buy the postage label for the item through them. i ended up going to the post office and using a Priority box and paying in person, so they held all my $$. they took out paypal fees right away, then took out the ebay fees later from my designated payment method (credit card)

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@sirlouie: Thank you very much! I'm off to Staple's to buy the labels I saw, earlier.

After reading the advice about searching for similar items, I've discovered that there's an actual demand for items I almost threw away. Who knew?

At least this will keep me off the streets, and out of trouble. Thanks very much for your informative posts. I think I'll try the "start it at this price and see what happens" suggestion, rather than a reserve.

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[from previous]
Any half page labels will work beautifully in your printer for postage printing. Just make sure you use the correct orientation for your printer. :) I personally use labels provided to me through my FedEx account.

Let me know if you have other specific questions and I'd be happy to help. If you don't want the info made public, email me at my woot username at hotmail. Good luck! :)

references
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eBay fees: http://pages.ebay.com/help/sell/fees.html#if_auction
Labels: http://www.amazon.com/Sheet-Laser-Shipping-Labels-Compare/dp/B001AKX59C (I haven't used these, but they seem cheap!)

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[from previous]
I frequently use eBay to make my shipping labels, especially for USPS. I have a UPS CampusShip account through work that gets me better rates than Paypal's, but otherwise, it's easy and convenient because of the integrated nature with Paypal.

I have been a member of Paypal for a long time, so as far as I know, there isn't a holding period mandated on new accounts. I know they can do that, but I haven't had that happen to me for a very long time. I could be wrong for newer accounts but I can usually withdraw as soon as the payment clears (which is instantly for credit card payments, and maybe 4 days for e-checks). One of my accounts has a reserve hold on it (long story) but they still release 95% of my funds immediately.

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[from previous]

2. Start the bidding at any price (for example, a penny) and set a reserve price for a fee. This is an okay choice if you want to test the waters of a sale, but don't want to let the item go for pennies. The fee to add a reserve price is kind of hefty, though. It's $2 if your reserve price is under $200, and it's 1% (up to $50) if your reserve price is over $200. Reserve price auctions also have a sort of stigma attached to them, because if the reserve price is not met, the buyer doesn't get the item, and sometimes that seems to psychologically make bidders stay away. I would personally rather ...

3. Start the bidding at the minimum price you are willing to accept and see where it goes from there. This is what I would do. If you get no bids, you can always lower the price later by revising your auction.

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@w00tgurl is correct - you can set a Reserve amount for a fee.

Assuming you are using the auction format, then you can do any of the following:

1. Start the bidding at any price (for example, a penny). This is the best choice for a "hot" item - that is, one that will be bid on extensively. The lower your starting price, the lower your "insertion" fee (the fee that it costs to list on eBay); however, your first 50 insertions per month are free regardless of starting price. Every one beyond that costs from between $0.10 and $2.00 per listing, depending on what your starting price is.

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@hackman2007: Oh, I knew already about the holding my money trick. I have a small checking/savings account at a local credit union. Most of my money is elsewhere. It's no inconvenience at all if they hold money. I may deposit some just to make sure I can cover shipping charges, though. I think I currently have around $50 or less in those accounts.

That credit union has the very BEST safe deposit boxes, though.

I'm starting to look forward to this. Whoo-hoo!

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@w00tgurl: I'd rather have a reserve, then. I have already found the "seller protection" area, and will sign up for it. I would like to believe that people looking for antiques and collectibles are not the sort that would take advantage of a lady of a certain age...on the other hand, I know better.

I have no large items. The largest thing I have (that I don't want to keep) is perhaps 14 inches in height. I have precisely one zillion boxes used to ship wine, and plan on reusing many of them. The only difficulty in using wine boxes is that you have to be sure to cross out the fact that they contain wine. I have markers, and know how to cross out the words, so I have that one covered.

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Also, no one has mentioned this yet, but be aware that eBay will/should hold your money for 21 business days or until the buyer leaves positive feedback (or shorter depending on if you supplied tracking). Be aware that you will most likely have to upfront the cost of shipping before Paypal will actually give you the money. I think you can retrieve some money for shipping, but I have never created labels through eBay/Paypal/USPS.

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@hackman2007: You also provide excellent advice. I would probably go out of my way to avoid local pickup, for the same reason that I mostly avoid Craigslist. I just feel safer. I had never thought about the tracking information not being there, however, and that's just one more nail in the coffin for local pickup. :-D

One of the positive things from having eBay do the labels is that the seller would then be notified. Bonus!

I have learned a lot about how to pack items from the items that I've received from Housewaresdeals.com, which always arrive in perfect condition. Often they pack one box inside another, when items are fragile.

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@shrdlu: you can set a Reserve amount (minimum amount you will take before selling the item). if the reserve is not met, you aren't committed to selling the item at under your reserve rate. i believe ebay charges for setting a Reserve though, they nickel and dime on everything!

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@sirlouie: Perfect. You are just what I needed. All my items are either antiques or collectibles. Categorizing them is the easy part (for me, in this case).

If I use the auction format, can I set a minimum amount? I don't mind having it go for whatever the market bears, since anything I get is profit. All the items I am selling came in auction lots with usually one, or perhaps two items that I wanted, and several that I do not. I would want them to sell for at least some fraction of their actual value, however.

I have already seen enough people say it to know that I only want to use PayPal. I'm in the process of having a new bank account verified (and I mistyped the account number first time out, and the login process is too complicated for PayPal to deal with).

I see that eBay will make shipping labels, and I know that Staples sells shipping labels that seem to be meant specifically for eBay. Is using their labels good?

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@hackman2007: oh that makes sense! that's shady

@shrdlu: another tip, CYA always! keep emails, records, pics, etc. use a newspaper if you have to in the pics, for date verification. there can be some real a-holes on ebay. as long as you disclose as much as possible in the description you can help protect yourself

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@w00tgurl: You can do cash with local pickup but you should never do local pickup with Paypal. All the buyer has to do is file an "item not received" or "item not as described" claim against you and you will lose since you do not have any tracking information.

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@hackman2007: why do you not suggest local pickups? just wondering. i've posted stuff before and offered local pickup/meetup as an option. also if it's a large piece of furniture, i'd love to pickup and view the item in person

@shrdlu: if you find something that is similar to what you want to sell, there should be a link under the topmost picture on the left that says "Sell one like this". if you click that, your selling post will fill in with a lot of info from the item you were just looking at. you can edit away anything that doesn't match plus add your own touch
also ebay lets you choose if you want to ship international, and to which countries. so you can exclude the UK and include only Nigeria, or vice versa.
i'd also suggest lots of pictures, not just a stock pic or one single angle. make the lighting appealing too

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I've sold on eBay for years and can probably answer many questions you might have. Basically, what I'd suggest is this:
1. Determine what category your item belongs in.
2. Determine whether to use auction format (people bid until the timer ends) or buy-it-now format (like a store, you set a price, and they buy it).
3. Determine a bidding start or selling price.
4. Create the listing.
5. Collect payment via Paypal when the item sells.
6. Ship the item.

I can go into more detail on any of these ... what would you like to know? (I'll be on deals.woot every once in a while.)

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The best advice I can give is, trial by fire. Until you start selling on eBay, everything will seem confusing.

After selling quite a few times I've noticed that you need to think about it from the buyer's perspective. The buyer wants the item shipped within 2 business days and generally wants the item within a week. Free shipping is awesome and may entice a lot of people. Don't be afraid about claims made against you, even if you have one eBay will force you to give the shipping money back anyways.

Always provide tracking, always ship quickly, only take Paypal, never do local pickup (unless dealing with cash), and always answer questions. If you do that you should be good for 99% of transactions. The others will be case by case.

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One of the more useful questions was one asked a few months ago, about selling on eBay.

http://deals.woot.com/questions/details/3801fbf3-ba55-405b-b050-49c7814dac52/what-are-some-tips-for-selling-on-ebay

I've also seen recent things that made me very careful to not link any credit cards to my account. I already have a PayPal account (I made it the same time as I'd made the eBay account).

I'm not looking to get rich, although I'd prefer to turn a small profit.