Deals.Woot

They lost a package I refused delivery on. More stories like that on this previous question: http://deals.woot.com/questions/details/3b22c7a2-d84e-4f4e-8ac2-2adbec561058/have-you-ever-had-usps-lose-a-package#15

When I was in SoCal, I had so many problems that I got a post office box just to avoid (some of) the trauma. Now that I live here, in the middle of nowhere, all three of the potential delivery services are just fabulous (that'd be FedEx, UPS, and USPS). One of my brothers gets things pre-crushed all the time. The other one, who lives nearby, never does.

Personally, in my brother's case, I can see the postman deliberately stomping on it when they see the addressee, but that's just me.

My local post office handles things pretty well, but I've heard some horror stories about USPS in other areas.

I hate the USPS with a passion. They wonder why they keep losing money and it's primarily their service quality. I have even on occasion not ordered something simply because the seller shipped USPS.

I have only seen a few beaten-up boxes (around the same as I see with FedEx or UPS), but I've had a few lost (in which case USPS is almost painful to deal with) or delayed. For example, ordered 1/2 gallon of maple syrup around Christmas last year. It shipped, was making progress, and then for over a week simply got stuck. It was in-state in their tracking system but was not making the final jump to me. And then 3-4 days after complaining it just showed up like magic.

Regular mail is even worse. I've had bills go missing (hooray paperless these days) and I only have a 50-50 shot of actually getting my supermarket circulars (which USPS is paid to deliver to me but doesn't anyway sometimes). I'd rant more, but 1 post is enough.

They lost my 3 keychain screaming monkeys (smartpost says they were delivered, but they weren't).

Woot customer service tried to be helpful about it and wanted me to talk to USPS first, but the post office is useless. The first two times I went people told me that I needed to come back another day to talk to someone else, and the third time they said they'd call back in three days. It's been over a week and I still haven't heard from them.

I'm not going to complain to woot about it since it obviously isn't their fault, but I can't deal with USPS people anymore. Looks like I'm out a few monkeys :(

@jsoko: Thanks. I'm off tomorrow, so I'll give it a shot :)

@jsoko: Well they told me they'd investigate, and to expect a call back in 3-5 business days. Sounds like the same deal as before :(