questionswho else has dsl and how often does it go down?

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I used to have Bellsouth/AT&T DSL and it rarely went down.

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I had Verizon DSL before they sold to FairPoint up here. Still have it, the only time I remember losing service is when someone hit a pole 30 miles away. Lost cell service and all that as well.

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We had DSL through ATT/Bellsouth for about 2 years...the first 9 months were pretty good, then the outages began. First tech replaced the DSL Modem, Second tech said the filters were bad and replaced those, Third tech said there was a short in one of our phone jacks that was causing interference in the one we used for internet...he replaced all of our phone jacks. Fourth tech said there was STILL a problem with the jacks and disabled all except one which he re-wired from the pole to the house...

Last tech just shrugged and said everything had been fixed and he had no clue...LOL I got cable after that.

Oddly enough we only had problems in the afternoons (abt 1pm-5pm) when the sun was shining on the phone lines and box on the back of the house. All of the techs said that couldn't be the problem.

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I used to have Qwest (now called Century Link) DSL. It was awful.

I was always being forced to restart my modem, but even when it was up it sucked.

The slowest broadband offered by my cable company turned out to be faster, cheaper, and more reliable.

Unless I moved somewhere where DSL was my only option, there's no way I'd go back.

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I do, through AT&T

mine goes down between 10pm and 3am, which for me is like primetime for internetting.

its really really annoying.

I cant get cable where I live though
and Satellite is no bueno for gaming, not to mention expensive

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I've got AT&T's UVerse internet only option and it rarely goes down.

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I have verizon as well and it goes out sporadically at various times...enough to be annoying but not enough to switch to a more expensive option (Tine Warner cable)

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I have Century Link and it's fine. I've had it since it was Sprint, years ago. It's fast enough for our needs except for when I hit the I want one button for that BOC. Then it thinks it's back on a 2400 dial up modem.

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I just got DSL 3-4 months ago. Mine has went out 2 times. The first time I called and reset all the stuff while on hold, an old trick to save time. I was on my 2nd reset and suddenly it came back up.

The last time it went down, I tried every thing above. I took the modem outside and used alligator clips to attach it to the post on my house. Still no luck. We stopped trying after the 2nd day the 3rd day the tech came out and said "you have no problems, try it now." It worked. He said he did nothing. This means I am in for outages in my future. I got a 2nd DSL modem and configured it for a quick swap.

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How often does it go down on you depends on what you are watching... :p

Seriously, though: I had Qwest/CenturyLink for my last office (since moved) and it worked fine for us. Of the two years, I never had to reset my modem even once. I had quite a bit of data going in and out, plus a security system that constantly streamed video.

For what it's worth, it was reliable, but your mileage may vary based on location. I was very close to the exchange and had very new wiring to the office; and the office is in Seattle.

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I've had DSL service from AT&T and Sprint. Only time I ever had an outage was when someone took out a phone pole. I'm currently on cable internet now as the DSL available through CenturyLink is only 1/3 the speed. It's also very reliable and only drops when someone takes out a pole.

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We had it through AT&T for years - the only time it wasn't stable was when the modem needed replacing.

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Our office is forced to use DSL because there isn't a better option available. We started having problems a few months ago where it was constantly going out and Verizon kept blaming the router (D-Link), but the router works perferctly with our T-1 line. After having to continually restart the modem and router, we gave in and replaced the router (with a Netgear with the same exact settings) just to prove to them how it wasn't the problem.

The DSL has worked nearly perfectly since then (the D-Link router also still works perfectly with the T-1, but not the DSL). Someone more technical than me, might be able to pinpoint the problem between D-Link and Verizon DSL, but I am just happy it is working.

EDIT: I forgot to mention that Verizon replaced our modem a couple of times during the process (same model) which didn't help either. The only thing that helped was getting rid of the D-Link.

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I have AT&T and I never notice it going down. However, I'm actually switching to cable internet because I don't feel like 6mbps is fast enough.

#firstworldproblems

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Also have ATT DSL, dissapointed with the 6mb cap on the speed- but given our lack of other options, I can't complain about the connection. I did actually have them recently upgrade it to 12mbit, but the connection was extremely unstable, so that had to be reduced to keep a consistent and uninterrupted link with the ISP.

ATT is utterly dismal with billing and customer support. The only thing positive I can say is that if you do have a problem if you're willing to stay on the phone for an hour at a time, or call back 4-5 times, you can usually get them to reduce the bill accordingly.

If ANY other service were available, I'd be subscribing in a second.

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I also have AT&T DSL. It's pretty much never down, I can't remember it being out except once when they were working on the lines. I live quite close to the phone company, the service technician was surprised when my "ping rate" was the same as his computer there at the phone company. There are four speed tiers available and I have only the second one, as it is plenty for my uses, since I get the maximum speed on it all the time. I pay about $45 a month for it.

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Used to live in SoCal and the AT&T DSL went out every few months, but it may have been the cheap router I had at the time. I think I only had one outage that wasn't fixed with a "reboot everything" approach. Moved to the middle of the country, had cable in an apt for a year, and have had AT&T DSL at the house for the last year with no problems after initial setup. 50-yr. old house, newer wiring within the house. U-verse is also available but for the stuff I do it honestly isn't worth the extra money, not to mention the $250 installation fee if you don't get their overpriced TV service that doesn't include key channels that my significant other wants. DSL install was free and I haven't had trouble after I got it all working the first time.

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I have AT&T DSL and in the last couple months our connection has been going down multiple times a day. To be honest, it's usually when my husband and I are playing an MMO together (and not so often if only one of us is playing) so it may be the game rather than the Internet. But it has gone down enough times when doing something unrelated like streaming Netflix that I'm starting to think it's the DSL and not the game. And @hunter306 is absolutely right about their dismal billing and customer service.

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have DSL through local phone company, I don't think we have more than one outage a year, and that is usually pretty brief. A co-worker, lives in another town, has cable and regularly has outages, particularly in the spring. I don't think the issue is the technology, it is the company and the implementation of it.

At work we have a 'business' class cable and fiber point to point for another location, and they are out several times a year at random, and close to every other month for 'upgrades'

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I had Verizon when I was living in a sublet. Service almost never went down but was too slow for my tastes.

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Well, my DSL is still out today--went on all of twice, once for 5 minutes, once for 15--and I don't think it has anything to do with my router. I'm apparently at the end of the line & first to go down, last to go up & I'm sooooo fed up!

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If it used to work great, and lately it drops all the time, I'd say there's a very good chance your DSL modem is slowly dying. Those things are made cheaply, and are not built to last, especially since they are typically powered on 24/7. I'd look into getting it replaced, at least as a trouble-shooting step.

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I have had AT&T 1.5Mb DSL since 2005, and it has only gone out twice. I consider that remarkable. There was a period where I thought AT&T had a problem, but it turned out to be my Netgear router that went bad after about 18 months. My Linksys has been running without any problems for years.

I'd like to get faster service, but I am so far from the central office that 1.5Mb (actually getting 1.3) is as fast as I can get. Comcast offers much faster service, but at 4X the cost. I wish they'd offer a 3Mb service for $30, instead of just the 12Mb service for $50. That's too expensive for me.

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@djp519: Every time I've called with a problem it ends up--after an interminable amount of time on the phone--they tell me they're having an outage in my area.