Why does Sears inhale so strongly?
I just tried to purchase this deal http://deals.woot.com/deals/details/b3b253e6-2c3a-43cf-88a1-f30b376cf856/craftsman-hydraulic-stool#0 From what I can tell, Sears is trying really hard to not keep my business. The first order got cancelled because the item disappeared from their inventory this morning. The second order was cancelled because the item couldn't be shipped to store for free, despite being 100% eligible. Now it is sold out, and I am upset. I called customer support, and they told me that I should go sod off. Ridiculous. Also, they give you a phony bologna email address so you think you are going to talk to the VP of eCommerce, but it is just a filter to customer service. The website navigation is horrible and the promotions are too confusing and proprietary. I'll give them 3 years before a private equity acquires them.
Anyone else have some recent big box store strife?