questionsdid you hear about american airlines…


Didn't hear about until just now. I don't really know what to think. I'd need more information before I could tell who's right and who's wrong. Sure, maybe the pilot has a problem with disabled people, but the pilot had to know somehow that the child had Down's syndrome. Maybe the pilot was told, maybe the pilot assumed based on the boy's appearance, or maybe the pilot observed some behavior. It won't change my flying habits, though; I'm stubborn and won't put up with the TSA, but that's for another discussion. :)


There are two sides to every story. We have very little information as to what was happening before the boarding that caused the pilot to deny boarding to the family. There haven't been any statements from other passengers from the first flight. Until the whole story is revealed, it is hard to decide which team we are on - Team AA or Team Vanderhorst.


I'll reserve my thoughts until I hear the entire story, which shouldn't be too long.


One of their flight attendants was treating Glenn Beck like crap throughout his whole flight too. After my own experiences with their terrible service last year, I can say I'll never fly with them again, either. They have got to be one of the worst airlines I've ever flown.


@theoneill555: Exactly. But from what I can currently see, my preliminary finding seems to agree with the family. Although I haven't seen it personally, there's apparently cell phone video of the kid sitting down playing with his hat, which makes me think that they just didn't want him on the flight (they apparently upgraded to first class last minute as a sort of indulgence). Of course, he could've been wearing a Threat Level: Doctorow shirt, which would explain a lot about why the family was kicked from the flight ;-)


Just like everyone else who wasn't there, I don't know the full story.

But to be fair, a pilot acting like an idiot and not being compasionate to a family of a child with Downs Syndrome is not exactly the same as "American Airlines discriminating." Unless he was following an AA policy of kick off passengers with DS, it is an employee of American Airlines discriminating. Not AA discriminating.


@rustybender: While that's essentially true, the pilots are the representatives of most airlines. It's like if you go to a restaurant where your waiter/waitress is absolutely terrible. It's not the restaurant's fault necessarily, but you no doubt feel a bit more negative about them and might be hesitant to go back there. In the same way, if you have a crappy pilot, you might be less inclined to fly that airline because it reflects badly on them.


It looks like something inappropriate happened, but without more information, it's impossible to make that call.


Even without knowing every particular, there are a couple of things that raise red flags: 1) The airline said they could go on the next flight ...can someone truly think anyone would be in behave better after waiting yet again to board a plane? 2) They wouldn't be allowed to use their first class upgrade on this next flight, but would only be allowed to fly economy. If this doesn't tell me they didn't want a person with disabilities in their first class seats, nothing does.