questionsmy *new* item from the woot-off just got hereā€¦

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Shoot an email over anyways. Couldn't hurt to ask what they'll do, right?

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Yeah, email us and we'll at least give you some options.

Really, we're not THAT mean.

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@denniswkam: You guys having fun there with some of the merchandise?

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@jimmyd103: Maybe it's really monkey fur.

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I had this happen 2 weeks ago with a Baby Toy I ordered from kids.woot, the bounce and spin zebra. Box was all damaged and taped on the inside like it was opened and used, and dirt marks and scratches all over the toy itself when it was listed as new. I emailed them and they sent me a shipping label to send it back and refunded my money since they had no more in stock to replace it with :(.