Has anyone ever been told to wait for a shipment, and it actually came?
So you order something, and it's taking longer than normal for it to arrive. So you contact customer support, and get the boilerplate "allow 3-4 weeks". Has anyone ever waited out the 4 weeks and had it actually arrive? Yes, I'll pick on Woot here. I ordered two Wine Woots on 2/27, one shipped to me and one shipped to my sister in the same town. FedEx labels were created 3/4, and hers arrived 3/6. Mine, however, is still stuck at "label created" and was never picked up. Of course, nothing's wrong, because it hasn't been 4 weeks yet.
I am picking on Woot here, but this has been true of anything I've had a shipping problem with. I get a boilerplate "wait longer", I still don't receive it, and after sitting the requisite 4 weeks, then they say, "oh, there's a problem". Never ever has anything ever just arrived late.