questionsip cam doesn't work

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New to this, I didn't realize I was sending this statement in question form. I'd like to delete it. But if this question cannot be deleted, I'll rephrase the question.

I purchased 2 IP cams from a recent sale last week. 1 of them worked correctly & 1 worked except for the wireless feature. In the settings menu, when scanned, no router lists are returned. So the wireless feature cannot be used.

Will attempt to contact Woot on 1/31

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Do you have any security on your system? WEP WPA WPA2?
What camera are you using?
Do you currently have any other wireless devices working on your network?
What is your experience in working with PCs and networks?

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@lfreywoot: Here is something about the questions section. You need to keep up on it, a 1 day old question with no comments is stale a 3 day old is dead. I will attempt to keep checking this one for a day or 2.