Is there anyway I can get some actual customer service?
I will not lie in saying that I was thrilled to come back to the deals.woot community, as it is usually were I spend the majority of my woot time. My biggest gripe for leaving was a couple of negative customer service experiences in the past. (a couple dealing with shirts, and one with a BOC). I decided to let them go and focus more on the deals.woot community. During the last woot-off (yes, days ago) I purchased the Klipsch Quintet Speaker System as a welcome back gift to myself. Unfortunately, when I received my package today I was in for significant disappointment. The box was in terrible shape, a direct from the manufacturer box was covered in dents, torn cardboard, and ripped tape. When I opened the box I picked out one of the speakers and I could hear some rattling inside the speaker, ended up finding another with the same problem. I set the speaker system up and all the other speakers worked fine. I emailed service.woot twice with no responses in 6 hours. (cont...)