questions → can i get some warranty info for a product i…

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Can I get some warranty info for a product I purchased from sellout.woot?

I bought the MIO Energy Pro Heart Rate Monitor Watch with Chest Strap on December 23rd, and it has stopped reading my heart rate (Yes, I checked the batteries, and they both work fine.) :)

I love this thing, it works great, and I'd like to replace it/get it fixed asap.

I emailed service@woot, etc... But I just thought I would try here for some info first. I will send it into the company if I need to, but I threw away the box...

Thanks in advance!

by claudicina
asked 4 months ago

6 Answers answer

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vote-for6vote-against

The product is warranted through MIO. Your best bet is to contact them for service.

hackman2007
4 months ago

vote-for4vote-against

Are you sure your heart is still beating? Otherwise, contacting the company is your best bet. Hopefully they'll be nice and you won't need the packaging.

okham
4 months ago

vote-for3vote-against

Sometimes woot has a warranty, like 30 or 60 days. I was just wondering if it fell under something like that before I contacted the company.

claudicina
4 months ago

vote-for7vote-against

Looks like they did an update at some point. Yay! If you go back to the sellout sale on Deals and click on it, it will take you to the blog for that sale where you can see the warranty, specs, etc.

Here's that sale

http://sellout.woot.com/Blog/ViewEntry.aspx?Id=20837

As mentioned above, 1-year MIO

thunderthighs
4 months ago

vote-for3vote-against

@thunderthighs: Thanks! That's exactly what I was looking for. :)

claudicina
4 months ago

vote-for1vote-against

Bah... It's going to cost me more than half of what I paid for it for them to fix it... Ugh.

claudicina
3 months ago

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